General Manager+

Texas Health Fitness Centers, powered by FX Well, delivers medically integrated, performance-driven fitness and wellness experiences for Texas Health employees, community members, and guests.

The General Manager+ is the leader of the Texas Health Fitness Center and an active Personal Trainer. This role has direct oversight of daily facility operations, teammate development, financial performance, member experience, and personal training growth. The General Manager+ leads a team that serves Texas Health employees, community members, and guests while maintaining a welcoming, high-energy, and stage-ready fitness environment.

LEADERSHIP & FACILITY OPERATIONS

• Set the tone for the facility by modeling FX Well values, leading with energy and integrity, and creating a positive, accountable culture.
• Lead, coach, and develop department leaders, Guest Relations teammates, Personal Trainers, Group Fitness Instructors, and other facility teammates.
• Own day-to-day facility operations, including staffing, communication, safety, maintenance, supplies, and operational follow-through.
• Review scorecards and key metrics regularly; build action plans that drive improvement in member experience, staffing, revenue, and retention.
• Manage facility budgets, payroll, inventory, and expenses while working toward established financial goals.

PERSONAL TRAINING & MEMBER GROWTH

• Maintain an active Personal Training client base within an approved monthly training schedule while leading the Personal Training department.
• Drive Personal Training growth through fitness assessments, consultations, trainer-client matching, lead follow-up, referrals, and retention strategies.
• Coach trainers to build their own client base and consistently deliver safe, effective, individualized programs.
• Ensure rookie trainers receive structured onboarding, shadowing, sales and service education, and ongoing accountability.
• Lead the internship program by mentoring interns, coordinating meaningful learning experiences, and supporting their professional development.

MEMBER EXPERIENCE & COMMUNITY GROWTH

• Ensure every area of the facility is clean, safe, organized, and stage-ready; address maintenance or equipment concerns promptly.
• Build meaningful relationships with members and guests, respond to feedback, and ensure concerns are resolved with urgency and care.
• Partner with marketing, wellness services, and local organizations to support facility events, engagement initiatives, and community growth.
• Identify opportunities to strengthen local partnerships, member acquisition, retention, and overall facility performance.