General Manager

-Spearhead overall business strategy, operational excellence, and commercial performance, with full accountability for driving sustainable growth, profitability, and long-term business success.

-Identify and capitalise on new revenue opportunities, develop commercial strategies, strengthen market positioning, and lead initiatives to accelerate sales growth, market competitiveness, and business expansion.

-Command all FOH and BOH operations, establishing robust operating standards, performance benchmarks, and accountability frameworks to deliver exceptional efficiency, consistency, and guest satisfaction.

-Establish and monitor critical business KPIs, evaluate financial and operational performance, identify performance gaps, and execute decisive corrective strategies to consistently achieve business objectives.

-Maintain uncompromising standards in workplace safety, regulatory compliance, internal controls, and operational risk management.