General Manager (Maternity Cover)
Posted
Description
Picture this: you’re at the heart of the hotel, leading a passionate team, welcoming guests, and shaping experiences they’ll remember. As General Manager, you’ll oversee everything from guest satisfaction and team development to financial performance and sales growth, making sure every detail runs smoothly. You’ll guide your leadership team, drive business results, and build strong relationships with the local community. Every day is a chance to inspire your team, delight guests, and make the hotel a place people love to visit—and work.
You’ll be at the heart of the hotel, leading the team and shaping experiences that make every stay memorable. Here’s what you’ll be up to:
- Leading the hotel and inspiring your team to deliver brilliant service every day.
- Driving business strategy, profitability, and growth while spotting new opportunities.
- Building strong relationships with guests, the local community, and property owners.
- Overseeing operations, budgets, and performance to keep everything running smoothly.
- Ensuring brand standards, policies, and procedures are met, creating a safe and welcoming environment.
We live by our values – and we’d love you to bring them to life every day:
- Open - you’re welcoming and approachable, making everyone feel valued and part of the team.
- Nimble - you adapt with ease, turning challenges into opportunities and keeping things running smoothly.
- Brilliant - you inspire your team, take pride in what you do, and create memorable experiences for guests.
- Honest - you lead with integrity, are trustworthy in every decision, and build a culture of respect. Lead with your experience, enthusiasm, and commitment to your team, with the tools and backing to make a real impact.
When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer
- Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
- Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels.
- Life Assurance – peace of mind for you and your loved ones.
- Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
- Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
- Pension - Auto enrolment into the company pension scheme.
- Learning & Development - Opportunities available to progress your skills and career.