General Manager — Multi-Outlet F&B Group (Singapore)

Panevino Pte Ltd | Full-Time | Singapore (East Coast / Islandwide)

About Us

We're a homegrown, independent F&B group operating a portfolio of well-loved neighbourhood concepts — including The Garden Slug (casual all-day dining), Monks Brew Club (specialty coffee), and Cugini Trattoria (Italian) — with an exciting new café concept launching soon. We're a hands-on, owner-operated business with a strong culture of hospitality, quality, and community.

As we grow, we're looking for a driven General Manager to take charge of day-to-day operations across our outlets and lead the group to its next stage of growth.

The Role

You'll be the operational backbone of the group — responsible for the performance, profitability, and people across all outlets. This is a role for someone who thrives on ownership, moves fast, and is obsessed with both the guest experience and the bottom line.

Key Responsibilities

• Own the P&L across all outlets: drive revenue growth, manage COGS and labour costs, and improve margins outlet by outlet
• Identify and execute revenue opportunities — menu engineering, pricing, delivery/takeaway channels, events, catering, and promotions
• Lead, hire, train, and retain outlet managers and their teams; build a strong service culture and reduce turnover
• Oversee daily operations: rostering, inventory, supplier and vendor management, procurement, and cost controls
• Ensure consistent food quality, service standards, hygiene, and compliance (SFA licensing, workplace safety, MOM regulations)
• Set and track KPIs — sales targets, labour cost %, food cost %, guest satisfaction — and report regularly to ownership
• Support new outlet openings: pre-opening planning, hiring, training, and launch execution
• Work closely with the owner on strategy, marketing initiatives, and new concept development

Who We're Looking For

• Minimum 5 years of F&B management experience, with at least 2 years managing multiple outlets or a high-volume operation
• A proven track record of growing revenue and improving profitability — you can point to numbers you've moved
• Strong command of P&L management, cost control, and F&B operational metrics
• A natural leader who develops people, holds high standards, and leads from the floor when needed
• Entrepreneurial, resourceful, and comfortable in a lean, owner-operated environment — you take initiative rather than wait for direction
• Familiarity with Singapore F&B regulations (SFA, MOM, hygiene standards) strongly preferred
• Experience with POS systems, inventory software, and delivery platforms (GrabFood, Deliveroo, foodpanda)
• Passion for food, coffee, and genuine hospitality

What We Offer

• Competitive salary commensurate with experience, plus performance-based incentives tied to revenue and profit growth
• Real ownership and autonomy — direct access to the business owner, fast decisions, no corporate red tape
• The chance to shape and grow a multi-concept group, including a ground-floor role in new outlet launches
• Staff meals and F&B perks across all outlets

How to Apply

Send your CV along with a short note on a specific example of how you've grown revenue or improved profit at a previous outlet to. Applications without this note will not be prioritised.

Only shortlisted candidates will be notified. Singaporeans and PRs preferred; we regret that we are unable to sponsor work passes for this role.