General Manager, Product Support

Stowers Machinery is proud to expand from East Tennessee into Southern Florida through the opening of Coastal Construction Equipment, LLC, the region's CAT Compact Equipment Dealer. This expansion strengthens our ability to provide customers with exceptional sales, rental, parts, and service support.

Don't miss the opportunity to join our team during this exciting period of growth and help build the future of our Southern Florida operation. Apply today!

Position Scope:

The General Manager of Product Support, a Director level role, is responsible for leading and overseeing the service and parts operations across multiple Compact Construction Equipment and Building Construction Products sales and service locations. This position is accountable for driving operational excellence, financial performance, customer satisfaction, employee development, and market growth while ensuring consistent execution of company standards across all branches. The General Manager of Product Support provides strategic leadership for service and parts teams, develops operational plans, drives continuous improvement initiatives, and collaborates with sales and executive leadership to deliver an exceptional customer experience throughout the equipment ownership lifecycle.