General Manager – Recruitment Agency (Sales-Driven)

ROLE SUMMARY

We are hiring a hard-driving, revenue-obsessed General Manager to aggressively grow a recruitment and HR consulting agency. This role is 70% business development & sales, 30% operations and team leadership.

If you are not a closer, this role is not for you.

The General Manager will be accountable for bringing in business, closing deals, hitting revenue targets, and building a team that executes fast and delivers results.

NON-NEGOTIABLE ACCOUNTABILITIES

• Hit revenue targets

• Close new clients monthly

• Maintain a strong sales pipeline

• Drive team performance with accountability

KEY RESPONSIBILITIES

1. Business Development & Sales (Primary Responsibility)

• Personally hunt, pitch, and close new clients

• Own the full sales cycle from prospecting to closing

• Execute aggressive monthly and quarterly sales plans

• Price and negotiate recruitment, outsourcing, payroll, and HR services

• Convert leads into signed contracts

• Build revenue-generating partnerships

2. Revenue & P&L Ownership

• Full responsibility for revenue growth and profitability

• Set and enforce sales targets

• Work with finance on invoicing, collections, and margins

• Identify upselling and cross-selling opportunities

3. Recruitment Delivery & Client Satisfaction

• Ensure fast and high-quality recruitment delivery

• Manage SLAs and client expectations

• Resolve escalations decisively

4. Team Leadership & Performance Management

• Lead a sales-driven recruitment team

• Set KPIs and performance targets

• Coach high performers and address under performance quickly

5. Execution, Systems & Discipline

• Enforce execution culture and urgency

• Implement CRM, recruitment systems, and reporting

• Maintain performance dashboards

Requirements

• Bachelor’s degree in Business, HR, Management, or related field

• Minimum 5 years’ experience in recruitment or HR consulting

• Proven sales and deal-closing track record

• Experience managing teams and revenue targets

• Comfortable working under pressure

PERSONALITY & MINDSET

• Hunter mentality

• Aggressive and results-driven

• Commercially sharp

• Proactive and decisive

• Strong negotiator

• High accountability

COMPENSATION

• Competitive base salary

• Performance-based commission and bonuses

• Growth opportunity based on results