General Manager (Retail)

• Lead end-to-end retail operations, ensuring consistent execution of brand standards across all outlets
  
• Drive sales performance, profitability, and operational efficiency across the retail network
  
• Translate business strategies into actionable operational plans and ensure effective implementation
  
• Monitor key performance indicators (KPIs), providing insights and recommendations to optimise business performance
  
• Oversee store operations including staffing, inventory management, and visual merchandising standards
  
• Champion customer experience excellence, ensuring alignment with brand positioning
  
• Build, mentor, and lead high-performing operations teams to support business growth
  
• Collaborate closely with senior leadership on business planning, expansion strategies, and continuous improvement initiatives
  

Requirements

• Proven track record in retail operations leadership, preferably within established or branded retail environments
  
• Experience managing multiple outlets or large-scale retail operations
  
• Strong commercial acumen with the ability to drive revenue and profitability