GENERAL MANAGER

Oversee and manage the overall operations of the cleaning services business, including cleaning contracts for commercial buildings, offices, factories and public areas.

Develop business strategies to secure new cleaning contracts, expand the customer base and achieve company growth.

Manage cleaning operations, manpower deployment, site supervisors and cleaning staff to ensure efficient service delivery.

Coordinate with clients, contractors and building management to understand service requirements and maintain good business relationships.

Prepare and monitor operational budgets, contract costs, manpower expenses and financial performance.

Ensure cleaning services comply with contractual obligations, workplace safety requirements and applicable Singapore regulations.

Monitor service quality, conduct operational reviews and implement improvements to maintain customer satisfaction.

Oversee recruitment, staff training, performance management and workforce planning.

Review contract tenders, quotations, service agreements and operational reports.

Lead and guide management teams to achieve business objectives and maintain the company's competitiveness in the cleaning services industry.