General Manager
Job Responsibility:
- Provide strategic leadership and oversee the overall operations,performance, and profitability of the company's service business.
- Develop and implement business strategies to drive revenue growthand enhance brand presence.
- Lead and manage restaurant teams, ensuring high service standardsand staff performance.
- Identify new business opportunities, strategic partnerships, andexpansion initiatives to increase revenue and market share.
- Build, mentor, and develop a high-performing management team througheffective leadership, coaching, and succession planning.
- Monitor financial performance, including budgeting, cost control,and profitability analysis.
- Analyze market trends, competitor activities, and consumer behaviorto identify opportunities and mitigate business risks.
- Coordinate with suppliers and vendors to maintain high-qualityingredients and cost efficiency.
- Ensure compliance with food safety, hygiene, and regulatorystandards.
- Plan and execute marketing initiatives to increase customerengagement and brand recognition.
- Lead crisis management, risk assessment, and business continuityplanning to safeguard business operations.
Requirements:
- A Bachelor’s degree in any field.
- Minimum 3- 4 years of experience in restaurant or hospitalitymanagement, preferably in Chinese cuisine.
- Excellent leadership, decision-making, negotiation, and peoplemanagement skills.
- Strong analytical and problem-solving abilities with aresults-driven mindset.
- Excellent communication and stakeholder management skills, with theability to engage effectively with investors, government agencies, businesspartners, and cross-functional teams.
- Ability to work in a fast-paced, dynamic, and multiculturalenvironment.
- Experience in digital transformation, process improvement, andbusiness innovation will be an added advantage.
- Experience in developing and executing marketing campaigns forrestaurants is a plus.