General Manager- SOP
School of Performance is seeking a dynamic, strategic, and results-driven General Manager to direct overall institutional operations, oversee digital learning platform deployment and content development, lead corporate in-plant training expansion, and spearhead revenue growth. Reporting directly to the Executive Board and President, the General Manager will translate board-level vision into actionable operational roadmaps, manage instructional design and faculty teams, and drive institutional scaling.
KEY RESPONSIBILITIES
Strategic Leadership & Board Alignment
· Work in close alignment with the Executive Board and President to define, execute, and refine overall corporate growth and educational delivery strategies.
· Translate capacity-building objectives into clear operational deliverables, digital platform development timelines, and team performance metrics.
· Serve as the primary operational bridge between senior board leadership, instructional designers, corporate facilitators, and enterprise clients.
· Prepare comprehensive executive performance reports, digital platform usage metrics, and quarterly P&L evaluations for board review.
Operational Excellence & EdTech Platform Governance
· Direct day-to-day operations across online learning portals, in-plant corporate training engagements, and digital knowledge repository development.
· Establish, standardize, and enforce Standard Operating Procedures (SOPs), course quality benchmarks, and instructional delivery frameworks across all formats.
· Lead corporate manpower planning, faculty/trainer network management, production team structuring, and executive team coaching initiatives.
· Ensure full legal compliance, intellectual property governance, course licensing adherence, and digital platform security standard compliance.
Financial Growth & Program Monetization Management
· Drive revenue expansion, operational cost optimization, and profitability across online courses, in-plant sessions, and digital platform subscriptions in line with board mandates.
· Manage operational budgets, course production costs, platform technology investments, quarterly forecasting, and administrative efficiency.
· Implement data-driven KPI tracking frameworks to minimize overhead while maximizing return on investment (ROI) for all educational programs.
Client Partnership Management & Market Expansion
· Identify and capitalize on emerging corporate capacity building, executive coaching, and workforce training opportunities across key business sectors.
· Build and nurture strategic partnerships with corporate HR leaders, L&D executives, government institutions, and industry ecosystem partners.
· Represent School of Performance at executive learning conferences, corporate HR summits, and strategic client acquisition negotiations.
Requirements
CANDIDATE PROFILE & QUALIFICATIONS
· Professional Experience: Minimum 8+ years of progressive corporate experience, with at least 3–5 years in a senior executive leadership, General Manager, or corporate training/EdTech leadership role.
· Educational Background: Bachelor's degree in Educational Management, Business Administration, Human Resource Development, Organizational Psychology, or related field. Master of Business Administration (MBA) or post-graduate qualification is strongly preferred.
· Financial & Program Monetization Acumen: Proven expertise in P&L management, course production budgeting, corporate training pricing models, SaaS/subscription models, and yield tracking.
· Strategic Execution: Track record of managing multi-channel educational delivery platforms, executing high-volume corporate in-plant contracts, and scaling digital learning platforms.
· Executive Presence & Communication: Exceptional presentation, stakeholder management, facilitation oversight, and board-level reporting skills.
· Entrepreneurial Ambition: Strong motivation to advance into Chief Executive Officer (CEO) leadership and build long-term value as an equity stakeholder.
Benefits
COMPENSATION & INCENTIVE STRUCTURE
School of Performance offers a competitive executive total reward package designed to align leadership achievements with institutional growth:
· Base Monthly Salary: ₦350,000 guaranteed monthly remuneration.
· Target Achievement Bonus: Up to ₦500,000 monthly upon attaining defined financial, digital course enrollment, in-plant session contract, and operational KPIs.
· Above-Target Commissions: Tiered performance commissions for lucrative corporate in-plant training contracts, enterprise platform subscriptions, and licensing deals surpassing target thresholds.
· Career Progression Path: Structured executive growth track leading directly to the Chief Executive Officer (CEO) position.
· Equity Stakeholder Opportunity: Eligibility for allocation of equity stakeholder options upon achieving long-term board milestones and digital learning platform scaling targets.
KEY PERFORMANCE INDICATOR (KPI) MATRIX
The performance of the General Manager will be evaluated quarterly based on the following key metrics:
Performance Category | Key Indicator & Focus Area | Target Impact & Reward Trigger |
Financial Performance | Training revenue, platform subscription growth, budget adherence, and P&L optimization. | Triggers ₦500,000 monthly bonus & above-target commissions. |
Operational Efficiency | Digital platform uptime, course completion rates, in-plant SLA fulfillment speed, and overhead control. | Core metric for annual operational evaluation. |
Team Leadership | Staff & faculty retention, instructional productivity, and EdTech leadership pipeline development. | Evaluates readiness for CEO role transition. |
Market Expansion | Digital platform user acquisition, enterprise corporate L&D partnerships, and platform licensing growth. | Prerequisite metric for Equity Stakeholder qualification. |