General Manager
The Hive Careers is seeking an experienced and commercially driven General Manager to lead business operations, revenue growth, talent delivery and regional expansion.
This is a senior, results-focused role responsible for translating strategic vision into strong commercial performance, operational excellence and scalable growth.
Key Responsibilities
- Drive overall business performance, including revenue, profitability and operational KPIs.
- Lead sales, client acquisition, partnerships and market expansion.
- Oversee staffing, recruitment, onboarding and workforce solutions delivery.
- Manage key enterprise client relationships and support executive-level negotiations.
- Build and lead high-performing teams across Sales, Operations, Delivery and Support.
- Manage budgets, forecasts, margins and commercial performance.
- Implement scalable processes, SOPs, dashboards and performance metrics.
- Drive automation and effective use of CRM, ATS and technology platforms.
- Partner closely with the Founder/CEO to execute strategic priorities.
- Support expansion across Jamaica and the wider Caribbean.
Required Experience
- 8–12+ years in general management, operations, consulting, staffing, HR technology, B2B services or related areas.
- Proven experience managing P&L and/or revenue targets.
- Demonstrated success scaling teams, processes and revenue.
- Strong commercial, financial and operational acumen.
- Experience managing enterprise clients and senior stakeholders.
- Staffing, outsourcing, consulting or workforce solutions experience preferred.
- Caribbean or multi-country experience is an advantage.
Who We're Looking For
An execution-driven, commercially strong and results-oriented leader who thrives in a fast-growth environment and brings strong ownership, accountability and relationship-building skills.