General Services Operations Analyst

River Run is a shared services organization that supports banking affiliates, Newburyport Bank, Pentucket Bank and Rollstone Bank & Trust.

The General Services Analyst is responsible for supporting centralized operational and financial functions of the River Run General Services’ team. This role manages General Services’ variance reporting, budgeting processes, invoice approvals, vendor documentation, and lease administration to ensure accuracy, compliance, and efficient operations. The position works cross-functionally with Finance, General Services, and external vendors to maintain strong financial controls and documentation standards.

Essential Job Functions

• Prepare and maintain monthly variance reports, analyzing budget-to-actual expenses for General Services and building cost centers, identifying trends, cost drivers, and variances, and providing recommendations.
• Partner with the General Services Manager to review financial results, support corrective actions, and ensure timely, accurate reporting aligned with financial reporting cycles.
• Assist in the preparation, consolidation, and maintenance of annual budgets, reforecasts, and supporting documentation for General Services and related cost centers.
• Review and validate invoices for accuracy, coding, and contract compliance prior to approval, coordinating with Accounts Payable to ensure timely processing and payment.
• Investigate invoice discrepancies and serve as the primary liaison between internal stakeholders and General Services vendors to facilitate issue resolution.
• Maintain vendor records, including contracts, service agreements, amendments, and Certificates of Insurance (COIs), ensuring documentation remains current and compliant.
• Track vendor contract terms, renewal dates, and compliance requirements while supporting vendor onboarding and ongoing relationship management.
• Maintain and organize lease agreements and related facilities documentation, ensuring records are accurate, current, and audit-ready.
• Track key lease terms, including expiration dates, escalation clauses, and contractual obligations, and assist with lease renewals and amendments.
• Ensure all vendor, lease, and financial documentation complies with regulatory requirements, audit standards, and internal policies.