General & store administrator
Summary
Handles daily office/store admin, customer support, inventory, and social media marketing in a retail environment, requiring English and Mandarin fluency.
Job Description & Requirements
Job Summary
We are seeking a responsible and friendly General Admin / Store and Customer Support Admin to join our team, supporting administrative tasks, store operations, customer service, and online marketing activities.
Responsibilities
- Manage daily administrative tasks to support smooth office and store operations
- Respond promptly and clearly to customer enquiries to ensure positive service experiences
- Perform basic store support duties including inventory assistance and stock management
- Assist with online marketing efforts by creating and posting content on social media platforms
- Communicate effectively in English and Mandarin to engage with customers and team members
- Work independently with confidence to complete assigned tasks accurately and on time
Preferred competencies and qualifications
- Pleasant personality with strong interpersonal communication skills to foster good customer relations