General Supervisor Application - Operations

Welcome to a Leadership Opportunity in Operations!

Thank you for considering a supervisory role within our dynamic Operations Department. We're on the lookout for a dedicated and experienced leader to join our team. While we may not have a specific position available at this moment, your interest is valuable to us. Submit your application to express your desire to contribute to our growing operations. Your details will be on file, and when an exciting supervisory opportunity arises, you could be the one to lead the way! We appreciate your enthusiasm for making an impact, and we look forward to potentially welcoming you to our team.

1st Shift: Monday-Friday

2nd Shift: Monday-Friday

3rd Shift: Sunday-Thursday

Essential Duties and Responsibilities:

• Achieve Operational Targets: Consistently meet or exceed established volume, productivity, and accuracy goals while maintaining exceptional quality standards and a high level of accountability across the team.
• Drive Process and Cost Efficiency: Monitor departmental performance metrics and implement continuous improvement initiatives to enhance workflow efficiency, reduce operational costs, and support overall organizational objectives.
• Oversee Daily Work Assignments: Plan, distribute, and supervise daily tasks, ensuring work is performed with precision, consistency, and adherence to company policies, standard operating procedures, and compliance requirements.
• Coordinate Cross-Functional Activities: Collaborate closely with supervisors and leaders in production, inventory control, and other departments to ensure seamless operations, proactive communication, and alignment of shared goals.
• Ensure Training and Compliance: Provide comprehensive onboarding and ongoing training to employees covering job responsibilities, equipment operation, safety protocols, and relevant systems or software. Maintain thorough documentation of training activities.
• Manage Shipping Documentation: Prepare and review all necessary shipping documents—including bills of lading, hazmat certifications, and order paperwork—to ensure accuracy and regulatory compliance.
• Resolve Operational Issues: Support employees in troubleshooting workflow challenges, addressing order discrepancies, and resolving customer shipment issues in a timely and effective manner.
• Monitor Workforce Productivity: Review and interpret weekly productivity reports for pickers and packers, using data to coach team members, enhance performance, and ensure service levels are achieved.
• Provide Performance Feedback: Conduct regular performance evaluations and deliver constructive feedback, recognizing strong performance and addressing areas requiring improvement in a fair, consistent manner.
• Manage Time and Attendance: Oversee hourly employees’ timesheets, including daily punch verification, PTO requests, and schedule adjustments, ensuring compliance with company policies and labor regulations.
• Support HR and Employee Relations: Partner with Human Resources to address performance concerns, participate in the disciplinary process when necessary, and help maintain a positive, professional, and productive work environment.