Generations Shift Manager

Overview:

Generations AdventurePlex, Mishawaka’s premier family entertainment center, is seeking a proactive and detail-oriented Shift Supervisor to oversee daily operations. This role includes opening and closing the facility, managing inventory, ensuring equipment functionality, and supervising staff to create a smooth, fun, and enjoyable experience for our guests.

Key Responsibilities:

Facility Management:

• Open and close the facility, ensuring the parking lot and grounds are clean and free of trash, debris, and weeds.
• Ensure the building is safely secured at closing, with no electrical or safety hazards and all doors locked properly.

Inventory and Stock Management:

• Monitor and maintain adequate stock levels of prepped food items for each shift.
• Perform general inventory counts of food, beverages, and attractions inventory.
• Complete kitchen and attraction inventory counts, input them into CenterEdge, and report to the senior manager with recommendations for food orders.
• Inventory game cards, coins, balls, and items for arcade games and the beer wall.

Equipment Maintenance and Troubleshooting:

• Oversee the care, charging, and storage of laser tag vests; report any issues during the shift.
• Ensure proper functioning of bowling lanes and related equipment.
• Complete work orders for various equipment, including bowling lanes, axe bays, kitchen systems, arcade games, and more.
• Perform basic troubleshooting on games and report any issues to the senior manager.

Game Room and Attraction Management:

• Inspect the game room and ensure all games are functioning properly; troubleshoot any issues.
• Open and close the mini-golf course, ensuring mulch and debris are cleared, and putters and balls are in place.
• Return crane items, tickets, and balls to their proper stations at the end of the night and clear the redemption area.

Kitchen and Beverage Management:

• Verify kitchen cleanliness, food expiration dates, and prep lists to ensure readiness for the shift.
• Prep recipe items, change oil in fryers, test dishwasher chemicals, and report low CO2 or nitrogen levels.
• Assist in managing catered menu items and charcuterie boards as needed.

Staff Supervision and Training:

• Monitor and document staff attendance and performance during shifts.
• Address staffing shortages or call-offs by arranging coverage.
• Retrain staff as necessary and verify proficiency in various roles and responsibilities.

Emergency Preparedness:

• Be familiar with emergency protocols and perform fire safety drills as needed.
• Ensure accessibility to emergency lists and electrical panels.