Genesys Architect
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Genesys Architect Irvine, CA :: 4-5 days onsite Longterm Contract JD: Provides level 3 support for user issues that level 1 and level 2 cannot handle. Configures the Interactive Voice Response ( IVR ). Contact center, Genesys Cloud, Genesys Interactive Intelligence, Auto Dialer, IVR, and/or VoIP Intermediate knowledge of networking protocols including DNS, DHCP, VPNs, WAN/LAN TCP/IP. Must Have: - Bachelor s Degree in a technical field preferred, or minimum of six (6) years communications techni…