Genesys

Job Title : Genesys

Location : Charlotte, NC

Duration : Full/Permanent

Basic Qualifications:

•Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• At least 7 years of experience with InformationTechnology

Preferred Skills :

• At least 5 years of experience with Contact center domain on Genesys platform

• At least 5 years’ experience in Genesys framework, eservices, Genesys routing strategies and composer

• At least 2 years’ experience in ORS, GVP

• At least 7 years of experience in project execution

• Experience in defining new architectures and ability to drive an independent project from an architectural stand point

• Analytical skills

•Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

All your information will be kept confidential according to EEO guidelines.