Genesys Cloud CX Architect — Contact Centre Leader
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Summary
DXC Technology is hiring a certified Genesys Cloud CX Contact Centre Architect to own end-to-end solution design, lead technical bid responses, and guide delivery on engagements, including migrations from Genesys Engage to Cloud CX with governance and IRAP/ISM security. Canberra or Sydney based; Australian citizenship required.
DXC Technology in Australia is seeking a Certified Genesys Cloud CX Contact Centre Architect to own end-to-end solution design, lead technical responses, and guide delivery across bids and engagements. The role involves migration from Genesys Engage to Cloud CX, governance, security considerations (IRAP/ISM), and collaboration with partners. Canberra or Sydney based; Australian citizenship required; contract or permanent. J-18808-Ljbffr