Genesys Contact Center Voice Engineer

Overall Purpose: Provide Design, Implement and Support for all technologies related to Genesys Contact Center Voice infrastructure and applications. Experienced with Genesys CTI, Framework, Stat and SIP server technologies, Routing strategies, T-Lib SDK, E-Services which include Interaction Server, UCS, Chat server and GMS. Roles & Responsibilities: Subject matter expert (SME) in all areas of the Voice and CTI technologies. Genesys Engage Design and Implementation Certification require. Has the…