Associate Account Manager, Reproductive & Women's Health

About Us

Founded in 2011, Fulgent has evolved into a premier, full-service genomic testing company built around a foundational technology platform.

Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike.

Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company.

Summary of Position

The Associate Account Manager, Reproductive and Women’s Health role is a client retention and account support position focused on helping to maintain and grow business within established base accounts. Working closely with Account Managers and Sales Directors, the Associate Account Manager will support commercial success by helping to nurture client relationships and assisting healthcare providers in the utilization of Fulgent’s cutting-edge genetic testing solutions across reproductive health and women’s health. The Associate Account Manager will be responsible for supporting the management of existing accounts within an assigned territory, contributing to sales targets, supporting Sales Director and Account Manager territory goals, and supporting product adoption through clinical education and superior customer service. They support access to physician group executives, help develop and execute account strategies, contribute to sales presentations, and assist in identifying and advancing growth opportunities under the direction of Account Managers and Sales Directors.

Key Job Elements

• Establish, build, and maintain relationships within assigned base accounts while monitoring account health and targeting strategic opportunities for penetration. Establish and maintain strong relationships with healthcare providers, genetic counselors, laboratory directors, and institutional stakeholders.
• Execute client retention and penetration strategies, ensuring clients utilize Fulgent resources to the fullest potential.
• Utilize daily quota achievement tools to monitor overall territory performance vs. target, as defined by leadership.
• Support incremental business by contributing to a gap analysis approach and helping identify non-Fulgent targeted physicians. Support the development and execution of territory-based business plans to help meet or exceed sales goals for genetic testing products and services.
• Maintain and provide documented feedback, track sales performance and customer engagement, help define retention strategies using forecasting data, and monitor opportunity pipelines using CRM tools and internal reporting systems.
• Support the development of sales content, field initiatives, and training solutions in collaboration with Account Managers, Sales Directors, Marketing, and Client Services. Deliver product presentations and clinical education to customers, highlighting the value and applications of Fulgent’s test offerings.
• Provide feedback from clients to internal Sales and Client Services teams to enhance customer experience and product development.
• Attend industry conferences, webinars, networking, and other corporate events to stay informed on market trends and competitive positioning.
• Demonstrate core level of knowledge of genetic testing, technology solutions, and competitive strategies through the use of company resources including on-the-job training, in-house literature, marketing materials, and sales brochures.