German Junior AML & Onboarding Specialist - Krakow (hybrid)

Reference: TEPOL

Poland has become one of the most developed economies in the world, which has made it a desirable place to work abroad. It has a high percentage of people who speak English as a second language and because of the diversity there are many job opportunities for expats and multilingual people. The IT industry has found a spot in Poland’s economy, so there are many offers in this field in particular.

Click here to read more about moving to Poland.

*IMPORTANT: YOU NEED TO BE LIVING IN POLAND OR BE READY TO RELOCATE ASAP TO APPLY*

We offer

  • Hybrid work model: Work from home most of the time after completing the first month of training

  • Performance bonuses and referral bonuses

  • Mobile phone/Internet subsidy

  • Entertainment benefits for employees

  • Performance bonuses

  • Paid sick leave

  • Great work/life balance: work Monday-Friday

  • Private healthcare

  • Life, accident & critical illness Insurance

  • Sport subscription

The job

You’ll be the Specialist in and part of the Risk & Anti Money Laundering (AML) assessment team in 'MS Operations in Onboarding & AML'. You'll be responsible for securing a smooth onboarding when merchant starts up a new business. The Onboarding & AML team performa this service with high quality and efficiency and customer-driven attitude.

Your daily work will include tasks like these:

  • Take part in internal product meetings in German and English

  • Service handling customer card applications in a professional, positive, and effective way

  • Solving administrative tasks according to offered services and business procedures

  • Risk assessment, AML assessment, and ensuring KYC

  • Control and handle ODD (Ongoing Due Diligence) and another relevant AML task

  • Customer Service and ensure high quality in the solution for all customer segments LAKA, Partner, SME DK/NO customers

  • To advise and service customers

  • To provide excellent communication and know-how to explain complicated matters.

Your qualifications

💭 You speak and write German fluently (minimum C1) and you are fluent in English (B2).

🎓 Experience handling customer applications and administrative tasks in a professional, positive, effective way.

  • Experience in communicating and explaining the ‘why’ behind and having the ability to think analytically and detect risks.

  • Previous experience with Payment products/card services or KYC/AML/Compliance is a plus.

💻 You have basic computer handling skills.

🥇 You are result-oriented, service-minded, self-driven, and flexible.

💪🏻 You're a fast learner with excellent communication skills and relationship-building skills.

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help!

See also

Customer Success jobs by country — openings, pay and top skills →

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