German-speaking Customer Care Specialist
Posted Updated 5
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Description
German Speakers — Combine Customer Care with Your Sales Skills!
German-speaking Customer Care Specialist | Porto, Portugal | Hybrid
Cross Border Talents is looking for a German-speaking professional who enjoys helping customers, explaining product options and finding the right solutions.
If you're confident communicating with people and have a customer-focused, sales-oriented mindset, this could be your next opportunity.
What you'll do
- Handle incoming customer enquiries in German and English.
- Be the first point of contact for a range of retail-related questions.
- Help customers understand available products and services.
- Present relevant product options based on customer needs.
- Deliver friendly, clear and professional support.
What we're looking for
- Native-level or fluent German.
- Good English proficiency.
- Strong communication and customer service skills.
- A sales-oriented approach and confidence when discussing product ranges.
The practical details
- Location: Porto, Portugal
- Work model: Hybrid
- Schedule: Rotating shifts from Monday to Sunday, with two rotating days off
- Shift window: Between 06:00 and 21:00
- Relocation: Support is not provided
Ready to put your language skills and customer service strengths to work?
Send your CV in English to alima.zharmukhamed@cbtalents.org.