German Speaking Customer Service Advisor

German Customer Service Representative

Location: Cape Town, South Africa
Start Date: 16 November 2026
Salary: R25,000 per month + benefits

Shifted Environment:

Shifts are between 9 am to 2am
Mon to Sun (rotational shift 5 days on 2 days off)

About the Client

Our client is a global organisation partnering with some of the world’s leading brands to deliver exceptional customer experiences. They foster a people-focused culture built on empathy, collaboration and innovation, empowering employees to make a meaningful difference while providing opportunities for personal and professional growth.

About the Role

We are looking for a fluent German-speaking Customer Service Representative to serve as the first point of contact for customers. The successful candidate will provide professional, customer-focused support, facilitate effective communication and ensure a positive customer experience.

Key Requirements

• Fluency in German and English.
• Grade 12 or equivalent qualification.
• Minimum of one year’s customer service experience.
• Valid documentation confirming the right to work in South Africa.
• Willingness to work shifts.

Salary & Benefits

• Monthly salary of R25,000.
• Medical aid.
• Performance-based incentives.
• Shift allowance.
• Subsidised transport.

The Ideal Candidate

The ideal candidate is customer-focused, empathetic and an effective communicator who enjoys helping people and resolving queries. They should be adaptable, professional and comfortable working in a dynamic, shift-based environment.

If you are fluent in German and passionate about delivering excellent customer service, this is an opportunity to join a global team and grow your career.

Please note: The successful candidate must be available to start on 16 November 2026.