German-speaking Player Support Specialist in Sofia - Gaming

Your gaming knowledge could become your next career move. 🎮

Love games like League of Legends and VALORANT? Why not turn that interest into an international job in Sofia?

We're looking for a German-speaking Player Support Specialist to join a global gaming support team. You'll help players solve problems, navigate their accounts and get back to enjoying their games — while building valuable experience in the gaming and tech industry.

🎮 Your Role

As a Player Support Specialist, you'll be the person players turn to when something isn't working as expected.

You'll:

• Support German-speaking players primarily via email
• Help with account, gameplay and technical questions
• Investigate issues and find the best possible solutions
• Explain processes and solutions clearly and professionally
• Make sure players receive a positive support experience

You'll receive training and ongoing support, so you don't need to be a gaming support expert from day one.

🚀 Get Into the Gaming & Tech World

This isn't just about answering emails.

You'll gain hands-on experience with major gaming platforms, digital products, player communities and technical problem-solving — giving you a great foundation for a future career in gaming, technology or customer experience.

Whether you're looking for your first international job or planning a gap year abroad, this could be a pretty good place to start.

✈️ Relocation to Sofia

Moving from Germany? You'll receive support to make the transition easier, including:

• Financial assistance with transportation to Bulgaria
• Hotel accommodation
• Support with initial rent
• Help finding a long-term home
• Fully paid training
• Ongoing relocation support

🇧🇬 Life in Sofia

Sofia gives you the best of both worlds: a lively international city and nature right outside your door.

Meet people from all over the world, discover the local gaming and social scene, explore cafés and restaurants, and head into the mountains when you need a break.

With 10% flat income tax and relatively affordable living costs, you can make more of your salary outside work too.

Requirements

🔎 What We're Looking For

• Fluent German and good English
• Strong written communication skills
• Genuine interest in gaming and online communities
• Good problem-solving and attention to detail
• Comfortable learning new tools and systems

Benefits

🎁 What You'll Get

• Competitive salary
• 10% flat income tax
• Fully paid training
• Relocation support
• Additional health insurance
• 50+ benefits and services
• Career development opportunities
• International working environment
• Modern central Sofia office
• Gym, gaming and relaxation areas

Play the game. Build your skills. Start your international career.

Sofia could be your next level.