German Speaking Reservations Agent For Singapore Airlines
Role Overview
Mercier Consultancy Group is proud to present an exceptional career opportunity for a German Speaking Reservations Agent For Singapore Airlines position in Greece. In this prestigious role, you will serve as a dedicated reservations and customer support specialist for Singapore Airlines, assisting German-speaking travellers with their flight bookings, itinerary changes, and aviation-related enquiries.
What You Will Do
Handle inbound reservations enquiries from German-speaking customers via telephone, email, and live chat, providing accurate and professional assistance in alignment with Singapore Airlines' world-class service standards. Process flight bookings, ticket amendments, cancellations, and rebookings within the airline's reservation systems.
Why It Might Be a Fit
Native or fluent German language skills (spoken and written) are essential for this role. A solid command of English (spoken and written) is required for internal communication and operational purposes. Previous experience in customer service, reservations, travel, or the Airlines / Aviation industry is highly advantageous.
Requirements
- Native or fluent German language skills (spoken and written)
- A solid command of English (spoken and written)
- Previous experience in customer service, reservations, travel, or the Airlines / Aviation industry
- Familiarity with airline reservation systems (such as Amadeus, Sabre, or Galileo)
- Strong communication and interpersonal skills
- A proactive, detail-oriented approach
- Valid EU passport or appropriate work authorization permitting employment in Greece
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Monthly Performance Bonus
- 2 Extra Salaries Per Year (13th and 14th salary)
- Fully Paid Professional Training
- Comprehensive Health Insurance
- Dynamic, multicultural, and supportive working environment
- Genuine long-term career development opportunities within the Airlines / Aviation sector