German Speaking Technical Support Specialist
German Speaking Technical Support Specialist
📍 Location: Budapest or Debrecen, Hungary
🏢 Work Model: Onsite
🕒 Schedule: Monday–Friday, full-time
🌐 Languages: German (C1) and English (B2+)
Use Your German Skills in an International Technology Environment
Are you fluent in German and English and looking for a stable full-time role in an international environment?
Join a multilingual customer support team supporting customers of leading global technology brands. In this role, you will communicate with customers via phone, email and chat, helping them with product-related questions, troubleshooting, order support and general inquiries.
This is a full-time onsite position in Budapest or Debrecen with a structured onboarding program, weekday working schedule and long-term career opportunities.
We welcome applications from both EU and non-EU candidates who already hold a valid Hungarian work permit and residence permit.
What You Will Do
- Provide customer support through phone, email and chat channels
- Assist customers with product and service-related questions
- Support order processing and order-related inquiries
- Troubleshoot technical and non-technical issues
- Handle customer complaints professionally and efficiently
- Escalate complex cases to the appropriate internal teams when necessary
- Ensure high-quality customer experience in every interaction
- Maintain accurate records of customer interactions
- Collaborate with colleagues and internal stakeholders to resolve customer issues
Requirements
What We Are Looking For
- Fluent German language skills (C1 level or higher)
- Good command of English (minimum B2 level)
- Excellent communication skills, both written and verbal
- Customer-focused mindset and problem-solving attitude
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
- Confidence using digital tools and computer systems
- Previous customer service, technical support or contact center experience is an advantage
- Interest in technology and consumer electronics is considered a plus
Benefits
What We Offer
- Opportunity to work with internationally recognized technology brands
- Structured onboarding and training program
- Supportive and multicultural working environment
- Daily use of German and English language skills
- Stable Monday–Friday schedule
- No night shifts
- Long-term career opportunities
- Employee benefits package after the probation period
Important Information
- Full-time employment
- Onsite work only
- Locations: Budapest and Debrecen
- Monday–Friday working schedule
- Candidates must have the legal right to work in Hungary or hold a valid Hungarian work permit
If you enjoy helping customers, solving problems and using your language skills every day, we would love to hear from you.