Girl Experience Manager STEAM

Job Summary

Ensures all programs align with council goals, safety standards, and national guidelines while promoting diversity, equity, and inclusion. Key responsibilities include overseeing event planning, managing budgets and vendor relationships, and maintaining strong community partnerships. Requires a commitment to safety and adherence to strict security guidelines essential for supporting the council’s membership and retention objectives. Focus includes creating and coordinating engaging programs and events focused on STEAM initiative for all Girl Scouts utilizing GSUSA’s curriculum and tools. This is a safety sensitive position.

Essential Duties and Responsibilities

• Design and implement creative, innovative and engaging STEAM programs for assigned level of girl members. Ensure programs and events incorporate the Girl Scout Leadership Experience.
• Oversee the planning and execution of events for Girl Scouts, including managing vendors, creating program and event budgets, event agendas, and recruiting volunteers. Manage grants, to ensure financial compliance and effective use of resources.
• Update and maintain STEAM Center locations and equipment.
• Assists in achieving the council’s membership and retention goals for girl members and new troop leaders by development, coordination and delivery of quality events, curricula, and additional resources as driven by market needs.
• Follows through on all required steps within a Girl Experience activity structure to ensure that activities and events are based on girls’ interests, Council geographical map, Safety standards and Council objectives.
• Ensure surveys are conducted for all programs and events. Ensures follow up review, evaluation and reporting of survey results occurs. Use survey data to improve program offerings.
• Use council and GSUSA data to determine program design and delivery options.
• Create and implement surveys and manage social media and marketing campaigns to effectively promote events and engage with the community. Handle promotion of programs and events to GSEOK members, volunteers and the community, when applicable, including working with the Marketing and Communications Department to coordinate website updates, flyers, social media posts, Service Unit visits and materials, etc.
• Promote diversity, equity, and inclusion by creating welcoming environments and ensuring programs and events are accessible to all girls and volunteers.
• Remains current on GSUSA’s and GSEOK’s initiatives and national and local trends affecting membership demographics. Communicates information with team members and customers accordingly. Attends GSUSA webinars, participates in Chatter groups, and utilizes gsConnect..
• Build and maintain partnerships with community leaders and experts to deliver innovative programs and events that align with national standards and address girls' needs.
• Ensure community partner programs/events designed for assigned level of Girl Scout members support the Girl Scout curricula and directly relate to badge activities, support volunteers, and adhere to GSLE standards.
• Look for new and innovative partnerships that expand the traditional Girl Scout program model, appealing to all Girl Scouts, whether in a troop setting or as an individually registered Girl Scout, and to their families.
• Respond to current community/member trends by incorporating families into programs/events as appropriate.
• Provide excellent customer service by addressing inquiries and resolving issues promptly via email, phone, and in-person interactions.
• Ensure training availability and manage volunteers in an efficient manner.
• Perform additional duties as assigned.