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Lionbridge Technologies

Global Account Director

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<p class="MsoNormal" align="center" style="margin-bottom:0in;text-align:center;line-height:normal;"><b><span style="font-family:Arial, sans-serif;">Global Account Director</span></b></p><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;"> </span></p><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Are you a strategic, growth-minded leader who thrives at the intersection of relationship management and revenue generation? Lionbridge is seeking a Global Account Director to lead one of our most exciting and dynamic global client relationships. In this hybrid role, you’ll serve as both a trusted partner and a commercial driver—responsible for deepening executive relationships, hunting for new opportunities, and growing revenue across the account through expanded services, new projects, and greater wallet share.</span></p><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;"> </span></p><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><b><span style="font-size:11pt;font-family:Arial, sans-serif;">What You Will Do</span></b></p><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Account Leadership & Strategic Growth</span></p><ul><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Serve as the senior point of contact for a key global client, building and executing account plans that balance retention, expansion, and transformation.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Gain a deep understanding of the client’s business, competitive landscape, and evolving needs to position Lionbridge as a proactive, strategic partner.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Lead executive-level account strategy discussions and deliver innovative, forward-looking solutions that drive client value and business growth.</span></li></ul><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Revenue Expansion & Business Development</span></p><ul><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Proactively identify, pursue, and close new revenue opportunities within the account by uncovering whitespace, activating new buying centers, and launching new initiatives.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Expand wallet share by aligning Lionbridge capabilities to emerging client needs and identifying where we can capture more of their spend.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Collaborate with sales, operations, and solutioning teams to shape proposals that win new projects and increase overall account value.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Use data, insights, and performance metrics to craft compelling growth cases and multi-year expansion roadmaps.</span></li></ul><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Client Engagement & Relationship Management</span></p><ul><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Build and nurture executive relationships across global stakeholder groups, including decision-makers and influencers.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Act as a trusted advisor by delivering insights and recommendations that anticipate client needs and create competitive advantage.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Conduct regular business reviews, value demonstrations, and innovation briefings that reinforce partnership strength and growth potential.</span></li></ul><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Service Delivery & Performance Management</span></p><ul><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Ensure flawless execution of work in collaboration with delivery teams—meeting or exceeding expectations for quality, cost, and speed.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Monitor KPIs and satisfaction metrics to proactively manage performance and drive continuous improvement.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Resolve challenges swiftly and constructively, maintaining high levels of client confidence and retention.</span></li></ul><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Market & Industry Leadership</span></p><ul><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Stay ahead of trends in localization, global content, AI, and digital transformation to advise clients on future-forward strategies.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Serve as an industry ambassador, elevating Lionbridge’s position through thought leadership and strategic recommendations.</span></li></ul><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;"> </span></p><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;"> </span></p><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><b><span style="font-size:11pt;font-family:Arial, sans-serif;">To Be Successful You Will Have</span></b></p><ul><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Experience: 7+ years managing high-value, complex global accounts in enterprise services, technology, localization, or a related field.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Strategic Thinking: Proven ability to develop and execute multi-pronged account strategies that drive both retention and revenue expansion.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Commercial Acumen: Strong hunter mindset with a track record of generating new business, growing wallet share, and exceeding sales targets.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Relationship Leadership: Exceptional ability to build trust, influence at the executive level, and manage senior stakeholders globally.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Industry Fluency: Experience in localization, content solutions, SaaS, or B2B professional services preferred.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Cross-Functional Collaboration: Comfortable leading cross-functional teams and partnering with solution architects, delivery leads, and marketing to drive outcomes.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Results Focus: Energized by targets, metrics, and goals—and skilled in using them to focus priorities and celebrate wins.</span></li></ul><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;"> </span></p><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;"> </span></p><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><b><span style="font-size:11pt;font-family:Arial, sans-serif;">In Return, You Can Expect</span></b></p><ul><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Ongoing career opportunities at a repeat Forbes and Newsweek-listed “Best Employer for Women”, “Best Employer for Diversity”, “Best Remote Employer”, “Best Large Employer”, and “Most Loved Workplace”.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">A career development path aligned with your skills, ambitions, and growth potential in a global, market-leading company.</span></li></ul><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;"> </span></p><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;"> </span></p><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><b><span style="font-size:11pt;font-family:Arial, sans-serif;">Our People are Our Pride – Benefits and Perks</span></b></p><ul><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Competitive compensation based on the value you deliver—not just your prior salary. Estimated Compensation – $140,000-$180,000 USD/year + a competitive and achievable commission plan! </span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Health coverage for you and your family with multiple plan options: medical, vision, and dental, as well as HSA/FSA eligibility.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Generous PTO, 10 company-paid holidays, plus floating holidays, paid volunteer days, and your birthday off.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">401(k) with company match.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Free access to Lionbridge’s Employee Wellness Platform and Employee Assistance Program for your total wellbeing.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">HSA wellness contributions and employer-sponsored incentive programs.</span></li><li style="margin:0in 0in 0in 0.25in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;">Professional development support through internal mobility, referral bonuses, and continuous learning.</span></li></ul><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;"> </span></p><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;"> </span></p><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><b><span style="font-size:11pt;font-family:Arial, sans-serif;">About Us</span></b></p><p class="paragraph" style="margin:0in;vertical-align:baseline;"><span class="normaltextrun"><span style="font-size:10pt;font-family:Arial, sans-serif;">Lionbridge partners with brands to break barriers and build bridges all over the world. Different by design, we have spent over 25 years innovating how global enterprises speak, listen, and connect across every border. Through our world-class platforms and network of passionate experts, we harness the power of human and artificial intelligence to deliver translation, localization, AI data services, interpretation, and games globalization and testing in 350+ languages. With offices across the globe, we help brands navigate the cultural complexities of the modern world. Learn more at</span></span><span style="font-size:10pt;font-family:Arial, sans-serif;"><a href="https://www.lionbridge.com/" target="_blank" rel="noreferrer noopener"><span style="color:rgb(232,97,28);background-size:initial;">www.lionbridge.com</span></a><span style="color:rgb(85,85,85);background-size:initial;">.</span><span class="eop"> </span></span></p><p></p><p style="margin:0in;"><span style="font-size:10pt;font-family:Arial, sans-serif;"> </span></p><p style="margin:0in;"><span style="font-size:10pt;font-family:Arial, sans-serif;">All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</span></p><p></p><p style="margin:0in;"><span style="font-size:10pt;font-family:Arial, sans-serif;"> </span></p><p class="paragraph" style="margin:0in;vertical-align:baseline;"> </p><p align="center" style="margin:0in;text-align:center;"><b><span style="font-size:10pt;font-family:Arial, sans-serif;">Breaking Barriers. Building Bridges.</span></b></p><p><b></b></p><b></b><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;"> </span></p><p class="MsoNormal" align="center" style="margin-bottom:0in;text-align:center;line-height:normal;"> </p><p class="MsoNormal" style="margin-bottom:0in;line-height:normal;"><span style="font-size:10pt;font-family:Arial, sans-serif;"> </span></p>

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