Global Command Center Engagement Manager

Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in a Contact Center environment, and 3 years of experience in a Workforce Management role. 5 years of experience in vendor operations, global operations, financial planning and analysis, or data science. 5 years of experience building a global workforce planning strategy. Preferred qualifications: Experience working with multiple data sources and combining relevant information to generate insight…