freehire launches on Product Hunt on 26 August.

Follow →

Reality Games

Discussion

Global Community Manager (Monopoly World)

Open 68d

About Us:
Reality Games is a fast-growing mobile gaming company with a focus on harnessing big data and AI to create immersive, location-based gaming experiences. We’re passionate about innovation, and we’re scaling globally with our latest project, Monopoly World.


About the Project:

Monopoly World is our bold re-imagining of the most iconic board game ever made, rebuilt for mobile and already captivating millions of players. We’re building a revolutionary, location-based mobile game based on the world’s strongest gaming IP — transforming the real world into a living, breathing game board. Players walk, buy, trade, and build real-world properties, powered by geolocation, real-time data, and AI personalization. Our mission is not just to adapt a famous brand, but to redefine how players experience the world around them. This means pioneering a complete sonic identity for a global franchise — something that has never been done before in this space.


Check out our trailer for the Monopoly World project:

iOS:

Android:

About the Role:
Location: Kraków – On-site (office only)
Contract: Full-time

Monopoly World is looking for a Global Community Manager who will take full ownership of building, managing, and scaling our player community across the world. This is a strategic and highly operational role for someone who can create a community vision from scratch and then execute it with excellence.

You will be responsible for:

  • Developing the global community strategy,

  • Managing and growing our Discord server and other social channels,

  • Designing and running community events,

  • Crafting communications that shape the tone and culture of Monopoly World,

  • Collecting, analysing, and translating player feedback into product insights,

  • Recruiting and leading a team of moderators and community specialists,

  • Ensuring a high-quality, safe, welcoming environment for our players worldwide.

This is a role for someone who thrives on ownership, understands gaming culture deeply, likes talking to players, and knows how to turn a community into a growth engine for a global F2P mobile game.

Why This Role Matters

Monopoly World is launching globally in 2025.
A strong community will be a core asset of the product:

  • higher retention → players come back more often

  • faster organic growth → players invite friends

  • valuable feedback → better features, less churn

  • positive sentiment → stronger brand

  • long-term fandom → higher lifetime value

This Community Manager will become one of the most important builders of Monopoly World's global presence, shaping the culture and long-term identity of the game.


Join us full-time at our stunning office located in the heart of Krakow! Situated in a historic building just steps away from the vibrant city center, our workspace blends timeless charm with modern amenities, providing an inspiring setting for your personal and professional growth.

Key Responsibilities

Community Strategy & Leadership

  • Develop the global community strategy for Discord, social channels, and community-driven initiatives.

  • Build a scalable structure for communication, moderation, events, and engagement.

  • Create the tone-of-voice guidelines, community rules, and brand identity for all player-facing channels.

  • Lead the long-term vision for community programs, ambassador groups, and creator involvement.

Discord & Social Channel Management

  • Design the architecture of the Discord server (channels, bots, roles, automations).

  • Manage daily operations: announcements, events, moderation, partnerships, and player communication.

  • Oversee official social channels (TikTok, Instagram, Facebook, Reddit, YouTube) in collaboration with marketing.

  • Track sentiment, identify risks early, and maintain a positive culture.

Player Engagement & Activation

  • Run weekly/monthly community activities: contests, missions, giveaways, AMA sessions, livestreams.

  • Develop programs for top players, ambassadors, volunteers, and influencers.

  • Work with the game design and product teams to create community-driven events and in-game connections.

Team Building & Management

  • Recruit and train moderators and community specialists as the player base scales.

  • Build internal processes for support, escalation, communication quality, and moderation standards.

  • Lead the team through KPIs, feedback, and performance reviews.

Cross-Team Collaboration

  • Work closely with Marketing, Game Design, Product, Support, Art, and LiveOps teams.

  • Provide insights on player sentiment, feature needs, and community risks.

  • Coordinate messaging for game updates, new features, bug status, and company announcements.

Community Analytics

  • Track and optimize KPIs:

    • active users

    • engagement rate

    • channel growth

    • sentiment

    • retention

    • event performance

  • Present actionable insights to leadership and propose improvements based on data.

  • 3–5+ years experience in community management for games or large consumer brands.

  • Deep experience with Discord: bots, automations, roles, safety tools, structure, engagement.

  • Proven ability to build a community strategy and execute it independently.

  • Experience managing or moderating communities of 20,000+ members.

  • Strong communication skills in English (native-level tone management preferred).

  • Ability to recruit, train, and manage a community/moderation team.

  • Understanding of gaming culture, influencer ecosystems, meme culture, and player psychology.

  • Crisis management skills — knows how to diffuse conflict and protect the brand.

  • Bonus: Experience in F2P mobile games, live operations, and influencer collaborations.

What We Offer

  • On-site work in Kraków office with an experienced team.

  • Opportunity to build and run creative production for a global IP (Hasbro Monopoly).

  • Fast pace, real ownership, and no corporate layers.

  • Collaboration with UA, analytics, art, and product teams.

  • Competitive salary + stock options for outstanding candidates.

  • Ability to build your own creator network and test bold creative ideas.

Show

What this application asks

recruitee

Full name, Email, CV, Cover letter, Phone

  • Please briefly introduce yourself in a video introduction. optional
  • Link to LinkedIn / Website / Blog / any your digital creation you want to share with us?
  • Why do you want to join Reality Games?
  • Why we should hire you?
  • 1. “Describe the largest community you’ve managed and your exact responsibilities.” choose one
  • 2. “How would you structure the Monopoly World Discord from Day 1?” choose one
  • 3. “Describe how you develop a community strategy.” choose one
  • 4. “How do you activate and engage players daily/weekly?” choose one
  • 5. “Tell me about a crisis you managed in a community.” choose one
  • 6. “How do you identify and recruit moderators or community helpers?” choose one
  • 7. “Show me how you measure community health. What KPIs do you track?” choose one
  • 8. “How do you translate community feedback into product improvements?” choose one
  • 9. “What’s your process for launching a new community event or campaign?” choose one
  • 10. “How do you scale a community team as the player base grows?” choose one
  • 11. “What experience do you have managing communities across multiple languages or regions?” choose one
  • 12. “How would you handle community communication in 5–10 different languages?” choose one
  • 13. “What platforms besides Discord have you managed communities on?” choose one
  • 14. “How do you adapt community content for different platforms (Discord vs. TikTok vs. Meta)?” choose one
  • 15. “Describe your experience working with creators or influencers to grow a community.” choose one
  • 16. “How would you build a community in non-English speaking regions (e.g., LATAM, Korea, Japan)?” choose one
  • 17. “How do you measure community success across different platforms?” choose one
  • 18. “How would you integrate TikTok into the broader Monopoly World community strategy?” choose one
  • 19. “How do you maintain a consistent brand voice across all global channels?” choose one
  • 20. “What’s the most successful community initiative you launched that scaled globally?” choose one
  • What could be your first available working day at Reality?
  • What are your contract expectations? choose one
  • What are your salary expectations? (If you selected B2B, provide the amount on the invoice; if you selected a contract of mandate, provide the gross amount.)
  • This is a full-time, on-site role. Do you understand and accept this form of cooperation? yes / no
  • I consent to process my personal data by Reality Games Polska Sp. z o.o.. with headquarters in Kraków, Plac Jana Nowaka-Jeziorańskiego 3, 31-154 Kraków for the purpose and scope necessary in recruitment, I confirm that I have read the privacy policy and understand and accept its content. yes / no
  • If you want to take part in future recruitments please express your will for the purpose and scope necessary: "I consent to process my personal data by Reality Games Polska Sp. z o.o. with headquarters in Kraków, Plac Jana Nowaka-Jeziorańskiego 3, 31-154 Kraków for the purpose and scope necessary in future recruitments, I confirm that I have read the privacy policy and understand and accept its content." yes / no · optional

See also

18,527 jobs
Remote Worldwide jobs
51,567 jobs
JavaScript jobs
71,224 jobs
TypeScript jobs
179,998 jobs
Python jobs
61,092 jobs
React jobs
8,378 jobs
Go jobs
263,393 jobs
Senior-Level jobs
29,862 jobs
Backend jobs
13,603 jobs
Frontend jobs
132,121 jobs
AWS jobs

Tailor your CV for this role?

We couldn't check your fit for this role — add a CV to your profile to see it next time.

A new version of freehire is available