Global Customer Support Business Analyst

-customer support modules -Perform Quality Assurance and facilitate User Acceptance Testing Coordinate project delivery by participating in design reviews and walk-throughs to communicate business requirements and validate proposed solutions -(BRD s, User stories, Design Docs, Test Plans, etc. Work with IT to plan, design, develop, test and deploy changes to our customer support modules and associated technologies. Maintain and work from a product backlog to keep several improvements and initia…