Global Derivatives Middle Office Trade Support Associate

Are you looking for an opportunity to transform your operating environment and take your career to the next level? Join our Global Derivatives Services Operations team!

As an Associate, you will be at the heart of one of JPMorganChase's most complex and high-impact operations functions, supporting the OTC Global Derivatives Services desk and Advisor business. This role offers unparalleled exposure to the breadth of products, services, and infrastructure across the firm, giving you the opportunity to:

• Identify operational gaps and drive meaningful improvements
• Scale processes through automation with a strong control mindset
• Enhance the client experience across a diverse product suite

You will serve as a key point of contact across Credit, Legal, Compliance, Tax, Pricing, and other business areas – ensuring all OTC trades are accurately captured, lifecycle events are properly booked, and accounts are set up in full compliance with applicable regulations.

This role is an opportunity to develop deep product expertise, build cross-functional relationships, and lead strategic initiatives that have a measurable impact on the business.

Job Responsibilities

• Business Partnership: Work closely with the Private Bank and JPM Advisory business to support and grow the OTC derivatives business, acting as a trusted operational partner
• Trade Capture & Lifecycle Management: Accurately create and capture all trades and lifecycle events (e.g., resets, terminations, novations) in Risk Management Systems in a timely and controlled manner
• Legal Documentation Support: Support the Dodd-Frank and ISDA legal documentation processes, including confirmations and regulatory reporting requirements
• Intraday & End-of-Day Processing: Execute completeness and reconciliation checks to ensure all new trading activity is captured and general book management is processed accurately
• Cross-Functional Collaboration: Work closely with Operations functions and infrastructure groups (Finance, Credit Risk, Collateral, Legal) to foster a "one team" approach to problem-solving and issue resolution
• Controls & Compliance: Ensure all daily controls are diligently performed, completed, and signed off on a timely basis; escalate issues proactively and appropriately
• Stakeholder Communication: Maintain clear, concise, and professional communication with all internal support teams to ensure timely and efficient resolution of queries
• Strategic Initiatives & Process Improvement: Actively participate in and contribute to strategic initiatives; continuously look for opportunities to improve and evolve processes and business architecture
• Automation Development: Identify manual processes within the team and develop automation solutions with a strong emphasis on risk and control awareness
• Trade Flow Expertise: Develop a thorough understanding of end-to-end trade and lifecycle process flows across all supported product types

Required Qualifications, Capabilities & Skills

• Derivatives Product Knowledge: Demonstrated understanding of derivatives and hedging products, including:
  • Interest Rate Swaps & Cross Currency Swaps
  • Credit Default Swaps
  • Commodities & FX Products
  • OTC Equity Derivatives: Options, Swaps, Accumulators/Decumulators, and Variable Pre-paid Forwards
• Front-to-Back Operations Knowledge: Understanding of the full trade lifecycle including onboarding, ISDA & Dodd-Frank documentation, confirmations, settlements, and regulatory reporting
• Infrastructure Awareness: Familiarity with the roles and interdependencies of key infrastructure groups (Finance, Credit Risk, Operational Risk, Legal, Collateral) and the downstream impact of trade support actions

• Presentation & Roadshow Experience: Comfortable preparing and delivering clear, structured presentations and roadshows to Private Banking (PB) and JPMA Advisor teams, translating complex operational and product topics into accessible, audience-appropriate content

• Communication Skills: Clear and confident communicator with the ability to collaborate across teams, explain complex concepts, and challenge constructively when appropriate

• Flexibility & Commitment to Client Service: Willingness to work extended hours to provide timely support to West Coast-based PB and JPMA teams, ensuring consistent and high-quality service across all time zones

• Attention to Detail & Ownership: Strong sense of accountability with meticulous attention to detail in a high-volume, fast-paced environment

• Team Orientation: Collaborative team player who thrives in a pressurized and constantly evolving environment
• Analytical & Numerical Aptitude: Strong quantitative reasoning and data interpretation skills
• Problem-Solving & Project Management: Proven ability to identify root causes, manage multiple priorities, and see initiatives through to completion with appropriate controls in place

Preferred Qualifications, Capabilities & Skills

• Regulatory Familiarity: Prior exposure to Dodd-Frank, EMIR, or other derivatives regulatory frameworks
• Technical Proficiency: Experience with Intelligent Solutions tools such as Alteryx and Tableau
• AI/ML Awareness: Knowledge of emerging AI tools and their applications in an operational context is a strong plus