Global Head of Source to Value

Main purpose of the Job

The Global Head of Source-to-Value (S2V) is a critical leadership role at the heart of Opella’s Global Business Services (GBS) transformation. This position is accountable for leading the global S2V organization end-to-end, driving simplification, performance, and innovation across procurement, purchasing, and payables processes.

The mandate goes beyond operational excellence: the role is a transformation leader tasked with addressing current pain points—particularly PR/PO complexity—while elevating S2V to a best-in-class, user-centric, and AI-enabled function contributing directly to cost optimization and working capital improvement.

· High visibility with direct exposure to senior leadership and ExCo

· Opportunity to lead a full-scale transformation (people, processes, tools, AI)

· Ability to reshape critical global processes at scale

· Direct impact on performance, cost base, and working capital

· A pivotal role at the core of Opella’s transformation journey

This role will be a member of the GBS leadership team.

Key Accountabilities

Strategy & Transformation Leadership

Define and execute a bold S2V transformation roadmap, aligned with Opella’s GBS and business priorities
Simplify and redesign end-to-end S2V processes to eliminate complexity and improve business usability
Lead the evolution of the Target Operating Model (TOM) and Core Model, including COM model transformation and expanded contracting scope
Ensure S2V becomes a benchmark function in terms of efficiency, digitalization, and business value creation

End-to-End Process Simplification & User Experience

Drive radical simplification of PR/PO processes and broader S2V flows
Embed a user-first design approach to enhance experience, adoption, and compliance
Standardize processes globally while ensuring flexibility for business needs
Leverage digital and automation opportunities to streamline workflows and reduce friction

AI-Driven Process Reinvention

Go beyond incremental improvements by leveraging AI to redesign S2V processes end-to-end
Partner with Digital teams to embed AI in core operations (procurement, AP, contracting, helpdesk)
Identify and scale high-value use cases delivering measurable impact (productivity, cycle times, accuracy)

Performance, Cost & Working Capital Optimization

Drive best-in-class performance across S2V KPIs (e.g., pay-on-time, cycle times, compliance, spend visibility)
Deliver sustainable cost optimization, including efficient BPO footprint and resource allocation
Actively contribute to working capital improvement through enhanced payables management and process discipline
Implement robust governance and benchmarking frameworks to continuously improve performance

Leadership, Team Engagement & Change Management

Lead and inspire a global S2V organization (~60+ FTEs across 40+ countries +~100 in BPO)
Rebuild trust, engagement, and performance within a team undergoing transformation
Drive organizational redesign where needed to support future ambition
Foster a collaborative, high-energy, and non-divisive culture, aligned with #OneTeamSpirit

Stakeholder Management & Executive Exposure

Act as a trusted partner to senior stakeholders, including ExCo members and key functions (Procurement, Finance, Digital, Legal, Supply Chain)
Manage complex stakeholder environments and lead through crisis or high-pressure situations
Ensure strong alignment between GBS, Business, Procurement, and Digital priorities

BPO & Ecosystem Management

Own the global relationship with Business Process Outsourcing partners, ensuring performance, value, and scalability
Optimize sourcing strategy between in-house and outsourced activities
Ensure delivery excellence in line with SLAs and contractual commitments

Expected Skills

20+ years of experience, including senior leadership roles in S2P / Procurement / GBS environments
Proven track record leading large-scale transformations and complex global organizations
Strong expertise across end-to-end S2V processes and supporting technologies
Deep understanding of GBS models and cross-functional operations
Very good program and project leadership skills with a strong track record of executional excellence: moving with fast lead-time from idea to action
Ability to think strategically, take a helicopter view and develop a compelling vision, but also be able to dive deep into operational problems when required – focus on impact and results
Ability to decide even under high pressure and inspire the team to keep up with the fast-changing environment during transition
Hands-on transformation leader capable of simplifying complexity and delivering tangible results
Demonstrated ability to lead in crisis contexts and manage senior stakeholder expectations
Strong change leadership skills with experience rebuilding engagement and team dynamics
High level of energy, resilience, and adaptability in fast-paced environments
Collaborative mindset with the ability to break silos and drive enterprise-wide alignment
User-obsessed approach to process and service design
AI-first thinking with ability to translate innovation into operational reality
Results-driven with strong focus on value creation (cost, efficiency, working capital)
Positive, inclusive, and non-divisive leadership style
Fluent in English

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