Global IT Business Analysis Specialist

YOUR ROLE

This role is a non-incident support-oriented role that provides post go live business and customer related IT services, including servicing change requests and coordinating with other IT teams to deliver IT BAU services.

WHAT ARE YOU GOING TO DO?

Specifically, you will:

1. Manage Change Request implementation and solutions of APAC CL applications, ensuring that change objectives are accomplished and in line with business objectives
2. Adhere to governance and standardization established for Change Request implementation methods, processes, and tools usage across all Change Requests
3. Review and update Change Control Documentation (CCD)
4. Participate in Change Request functional and technical workshops
5. Manage Change Request timeline, resources, cost and risk
6. Perform configuration/validation testing and facilitate onshore/offshore integration development team and perform integration testing
7. Conduct key user training, if required
8. Support user in preparing test scenarios and user acceptance test, if required
9. Coordinate production environment readiness and deployment activities
10. Provides support for go-live and hypercare on production issues
11. Coordinate with Global Support Team and Integration team in IT Product Improvement Initiative.

WHAT ARE WE LOOKING FOR?

• Degree in Computer Science/ Information Systems or related fields
• Minimum 5 years of implementation/support experience with Warehouse Management System
• Minimum 1 year of Manhattan WMOS 2016 (and above) and Manhattan MAWM implementation experience

WHAT DO WE HAVE TO OFFER?

In addition to a challenging and rewarding work environment and competitive compensation, we are proud to offer a range of employee benefits designed to support your wellbeing and help you thrive at work and in life.

Personal wellbeing: benefit from comprehensive group insurance and medical coverage, including Group Term Life, Personal Accident, Hospital & Surgical, Major Medical, outpatient GP and Specialist benefits. Eligible dependants are also covered under the Hospital & Surgical and Major Medical plans.

Work-life balance: enjoy 15 working days’ annual leave in your first year, increasing progressively with service, together with applicable medical, hospitalisation, marriage, childcare, compassionate and palliative care leave.

Flexible benefits: receive SGD 1,000 per year in flexible benefits, which may be used across eligible medical, dental, optical, health and wellness, personal development and selected lifestyle expenses.

Professional development: your growth is essential to us. Unlock your potential through internal mobility opportunities, leadership and mentoring programmes, and MyLearning – our global online platform with more than 1,000 courses.

Diversity is core to who we are. By reflecting the cultures and perspectives of our customers and communities, we perform at our best. CEVA Logistics is proud to be an equal opportunity employer and welcomes applications from all qualified candidates.

#RiseInMotion #CEVALogistics #LifeAtCEVA #CareersInMotion #PeopleBehindLogistics

Disclaimer: CEVA Logistics works with a carefully selected group of recruitment partners. We are not seeking agency support for this vacancy and do not accept unsolicited resumes. Only agencies formally engaged through our HR team for a specific vacancy will be recognised, and no fees will be payable for unsolicited introductions.