Global Operations Manager

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for , is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.

Role Overview:

The Global Expansion Manager drives the company’s international growth by overseeing new market entry from feasibility studies to full operational launch.

This role requires a blend of strategic analysis, regulatory navigation, cross-functional coordination, and project execution to ensure each new country is launched efficiently and integrated seamlessly into the organization’s global ecosystem.

Key Responsibilities

Market Entry & Feasibility

• Conduct comprehensive market research for target regions.
• Prepare country entry business cases and present recommendations to leadership.

Regulatory & Licensing

• Lead license and permit applications with local regulators and authorities.
• Liaise with external consultants, legal firms, and government agencies to ensure full compliance.
• Maintain a repository of entity documents and regulatory updates.

Entity Setup & Operations

• Oversee entity formation, bank account openings, and hiring setup in new markets.
• Coordinate with Legal, Finance, Operations, and HR to achieve go-live readiness.

Localization & Product Readiness

• Manage localization projects, ensuring that app/website, payment methods, and customer care channels are adapted to the new country.
• Partner with Product, Tech, and Marketing teams to deliver localized experiences.

Tracking & Reporting

• Monitor expansion milestones, risk logs, and budgets; report progress weekly to leadership.
• Maintain dashboards and trackers for all ongoing and upcoming markets.

Post-Launch Integration

• Ensure newly launched entities are fully integrated into global governance, reporting, and compliance frameworks.
• Partner with internal stakeholders to align accounting, HR, and operations processes.

Requirements

• Bachelor’s degree in Business, International Relations, Economics, or related field.
• 4–6 years of experience in project management, preferably involving entity setup, compliance, or multi-country operations.

• Exceptional project management and stakeholder coordination skills.

• Comfortable working across multiple time zones and functions.

• Excellent written and verbal communication in English.