Global Product Support (GPS) Engineer
Posted Updated
Description
Key Responsibilities
- Ensure legacy corrective actions and Lessons Learned are captured in New Products design intent. Contribute to the FMECA process.
- Develop new procedures and Best Known Methods (BKMs) to service new products.
- Participate in Engineering Design Reviews
- Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
- Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed
- Drive resolution of key issues with Engineering. Own beta site test plans and reporting
- Align with Global Technical Training (GTT) on overall training plans for new products, train the trainers.
- Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations
Functional Knowledge
- Regarded as the technical expert in their particular field
- Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function
Business Expertise
- Anticipates business and regulatory issues; recommends product, process or service improvements
Leadership
- Leads projects with notable risk and complexity; develops the strategy for project execution
Problem Solving
- Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions
Impact
- Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines
Interpersonal Skills
- Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 25% of the Time