Global Project Manager

We’re looking for a strategic, collaborative, and highly organized Project Manager to join our PeopleComms Technology Project Management Office. This role is accountable for ensuring efficient, high-impact service delivery in alignment with service level agreements for both internal and external stakeholders. You’ll lead cross-functional teams, drive performance, and support the execution of complex initiatives using Traditional, Agile, and Rapid development methodologies. The ideal candidate will demonstrate exceptional decision-making abilities, sound judgement and accountability.

This is a high-visibility role that contributes directly to our digital transformation—leveraging data, automation, and AI to elevate how we deliver HR services globally.

Position Responsibilities:

• Lead and deliver complex business and technical projects across multiple stakeholder groups, with a focus on strategic enablement and operational excellence.

• Manage projects through all phases—from initiation to implementation—ensuring alignment with business objectives, timelines, and budgets.

• Build and maintain strong relationships with key stakeholders, including senior management, clients, and partners, to ensure successful project delivery and stakeholder satisfaction.

• Oversee the allocation and utilization of resources, including budget management, personnel, and technology, to optimize project outcomes and efficiency.

• Drive process innovation and automation, identifying opportunities to streamline delivery and enhance user experience.

• Exercise advanced decision-making skills to solve complex project challenges, balancing risk and opportunity while ensuring project objectives are met

• Proactively identify, assess, and mitigate project risks and dependencies.

• Provide clear, consistent communication to project teams, sponsors, and leadership.

• Champion cross-functional collaboration, establishing shared goals and accountability across teams.

• Inspire, mentor, and develop project team members, fostering a collaborative and high-performance culture.

• Track and report on project performance, including financials, resource utilization, and outcomes.

• Impacts the achievement of operational, project or service objectives that may have influence on customer experience

• Capture lessons learned and contribute to a culture of continuous improvement.

• Act as a change agent, helping teams navigate ambiguity and adopt new ways of working.

Qualifications:

• 5+ years of experience in project management, preferably in HR technology or employee experience domains.

• PMP or equivalent certification is an asset.

• Proven ability to communicate effectively with both technical and non-technical audiences.

• Experience with process improvement, automation, and digital tools (e.g., Jira, Smartsheet, Workday).

• Demonstrated success in managing large-scale, cross-functional projects in matrixed environments.

• Strong business acumen and the ability to connect project outcomes to enterprise strategy.

• Skilled in both Agile and Waterfall methodologies.

• Experience working with AI, data platforms, or emerging technologies is a plus.

• Excellent interpersonal skills with the ability to influence and build trust across all levels of the organization and communicate difficult concepts and information to customers.

• Strong analytical and problem-solving skills; able to navigate complexity and drive clarity.

• Exceptional communication skills—written, verbal, and visual—with the ability to tailor messages to diverse audiences.

• Comfortable working in fast-paced, ambiguous environments and leading through change.

• Global mindset and flexibility to support distributed teams across time zones.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.