Global Revenue Operations Project manager

This role requires a proactive individual who can manage multiple cross-functional initiatives and ensure alignment across the customer lifecycle:

• Lead cross-functional projects connecting Sales, Customer Success (Post-Sales), and Overlay teams.
• Drive end-to-end process alignment across the customer journey, from opportunity to renewal and expansion.
• Identify gaps and inefficiencies in business flows and propose scalable solutions.
• Act as a central liaison between Sales, Customer Success, Operations, IT, and other internal teams.
• Facilitate coordination across teams to ensure clear ownership, accountability, and execution.
• Support the definition and implementation of standardized processes, governance models, and best practices.
• Work with stakeholders to define requirements, priorities, and success criteria for key initiatives.
• Collect and incorporate feedback from business teams to continuously improve processes and collaboration.
• Track project progress, risks, and dependencies, and provide clear status updates to leadership.

• 3–4+ years of experience as a Project Manager in Sales, Customer Success, Revenue Operations, or similar roles.
• Strong experience in cross-functional project management.
• Deep understanding of business processes across Sales and Post-Sales environments.
• Excellent communication and stakeholder management skills.
• Proven ability to manage multiple projects simultaneously and prioritize effectively.
• Strong collaboration and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Proactive, structured, and solution-oriented mindset.
• Experience working with Salesforce (Must).
• Experience in process design, documentation, and optimization (e.g., process mapping, business requirements) (Must).
• Familiarity with project management tools such as JIRA (Advantage).