Global Solutions Director
Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle.
The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are.
We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance.
Lead the strategy, design, and implementation of complex, cross-functional solutions within the Atlas HXM Operations Team. Bridge sales, operations, and product and technical teams to drive revenue growth, expand the Atlas HXM service offering, improve operational efficiency, and maintain high-level prospect and client relationships. Design and build innovative, customer-centric, and scalable solutions (tech and operational delivery) that align with market demands and company goals. Define and direct the global strategy for the design and implementation of complex enterprise solutions, overseeing cross-functional teams responsible for delivery. Build out new service delivery models and process optimization. Standardize best practices and KPIs for solution delivery and onboarding globally to drive efficiency and quality. Oversee the development and global implementation of new service delivery models and operational frameworks executed by cross-functional teams. Act as the primary interface with senior-level clients, prospects, and internal leadership to create new solutions that meet all stakeholder needs. Lead, mentor, and grow high-performing, cross-functional, global solutions teams. Partner with Sales leaders to strategize and structure complex deals, support high-value and enterprise deals with tailored solutions, and provide feedback on trends, themes or insights to support sales enablement strategies and optimize sales process and organization. Provide executive oversight and strategic guidance on complex enterprise engagements in partnership with Sales leadership, ensuring scalable solution design and operational readiness. Hybrid work schedule.
Requires a Bachelor’s degree in Human Resource Management, Business, or a closely related field and 2 years of Employer of Record (EOR) operations experience.
Must have experience with:
- Global operational delivery including managing global teams and projects;
- Global employment compliance requirements;
- multi-country payroll and workforce management processes;
- Supporting enterprise-level client engagements involving multi-country workforce solutions;
- Structuring complex enterprise deals, including service scope definition and operational feasibility analysis;
- Partnering with sales teams to develop custom solution proposals for enterprise clients;
- Gathering and documenting technical and functional requirements for product development teams;
- Reviewing technical specifications and solution proposals prior to implementation;
- Conducting user acceptance testing (UAT);
- Validating system functionality before product or feature launch;
- Designing and implementing global service delivery models, including Process standardization, KPI frameworks, and SLA definition;
- Working with data reporting frameworks and dashboards to monitor global performance;
- Translating data insights into measurable business outcomes including revenue growth and process efficiency improvements;
- Analyzing large-scale operational and revenue datasets to identify trends and inform decision-making;
- Using Hubspot to manage enterprise client pipelines, deal structuring, and forecasting;
- Working with HRIS/HXM platforms such as BambooHR; and
- Microsoft Excel for pivot tables, data modeling, and financial analysis.
Base salary for this role in Chicago, IL: $120,000 -$150,000 + bonus eligibility. The final offer will reflect your experience and skills.
This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required.
What We Offer
- The opportunity to work with a purpose — simplifying global expansion across borders and cultures
- A diverse and inclusive environment
- Country-specific benefits
- Flexible PTO
- Your birthday off and a day for you to volunteer and give back to the organization of your choice
- Generous Parental Leave Program
- Growth and development opportunities with access to a top learning content provider
- The opportunity to challenge yourself in a high-performing organization and leave each day knowing you have made an impact.
Atlas Technology Solutions, Inc. (Atlas HXM) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Atlas HXM is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Atlas HXM are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Atlas HXM will not tolerate discrimination or harassment based on any of these characteristics. Atlas HXM encourages applicants of all ages.
Atlas HXM will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities.
Hiring decisions are based upon Atlas HXM’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, and location.
This role will be subject to a background check under local law after an employment offer has been made. Employment may be subject to results. In addition, references may be requested at the final stage of the process.
Atlas HXM will only email candidates from an “@atlashxm.com” email address. Candidates should ignore communications purporting to be from Atlas HXM that originate from any other email address. Atlas HXM will never ask candidates or employees to purchase gift cards or otherwise make payments in connection with applying for a job with Atlas HXM.
Skills
As published by greenhouse · 24 questions · 18 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (2)
- Preferred First Name optional
- Do you have experience with Global employment compliance requirements? If yes, please describe how much experience in months/years and offer a brief explanation
Pick from a list (4)
- This position does not offer visa sponsorship and requires legal right to work in the country where the role is posted. Which of the following applies to your work authorization status for the country in which this role is posted?
- By submitting your application, Atlas Technology Solutions, Inc. (“Controller”) collects your personal data contained in your application. Controller is located in Chicago, IL. United States of America and can be contacted by emailing compliance@atlashxm.com. Controller processes your personal data for the purpose of carrying out the recruitment process, including but not limited to: assess your suitability for employment for the role for which you are applying, as well as future roles that may become available or facilitate communication with you. This is done based on the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. You are not required to provide any requested information to Controller but failing to do so may result in not being able to continue your candidacy for the job for which you are applying. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. From time to time your personal data will be transferred to associated companies of Controller to process for the purposes described in this Privacy Notice. Controller will ensure that appropriate or suitable safeguards are in place to protect your personal data and that transfer of your personal information is in compliance with applicable data protection laws. If your application is successful your data is saved for the implementation of the employment relationship, complying with statutory regulations. Application documents of unsuccessful candidates are deleted after twelve months at the latest. Pursuant to the E.U. General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws and regulations, you may have data subject rights enabling you to request to access, delete, correct, remove or limit the use, or receive a copy of your personal information in Controller’s possession or for which Controller is otherwise responsible.
- 1. Are you able to regularly report to the Chicago, IL worksite, as per the position’s hybrid work schedule?
- Please note this role is tied specifically to the Chicago, IL office and requires regular in-person attendance at that specific office each week. Therefore, if you do not currently reside near Chicago, IL, are you willing and able to relocate and regularly report to the Chicago, IL office as per the position’s hybrid work schedule?
Written answers (18)
- Please list your relevant college or university degrees. Only include degree programs that were completed and be sure to include the major/concentration for each degree.
- Do you have at least 2 years of Employer of Record (EOR) operations experience? If yes, please describe how much experience in months/years and offer a brief explanation.
- Do you have experience with Global operational delivery including managing global teams and projects? If yes, please describe how much experience in months/years and offer a brief explanation.
- Do you have experience with multi-country payroll and workforce management processes? If yes, please describe how much experience in months/years and offer a brief explanation.
- Do you have experience with supporting enterprise-level client engagements involving multi-country workforce solutions? If yes, please describe how much experience in months/years and offer a brief explanation.
- Do you have experience with structuring complex enterprise deals, including service scope definition and operational feasibility analysis? If yes, please describe how much experience in months/years and offer a brief explanation.
- Do you have experience partnering with sales teams to develop custom solution proposals for enterprise clients? If yes, please describe how much experience in months/years and offer a brief explanation.
- Do you have experience gathering and documenting technical and functional requirements for product development teams? If yes, please describe how much experience in months/years and offer a brief explanation.
- Do you have experience reviewing technical specifications and solution proposals prior to implementation? If yes, please describe how much experience in months/years and offer a brief explanation.
- Do you have experience conducting user acceptance testing (UAT)? If yes, please describe how much experience in months/years and offer a brief explanation.
- Do you have experience validating system functionality before product or feature launch? If yes, please describe how much experience in months/years and offer a brief explanation.
- Do you have experience designing and implementing global service delivery models, including Process standardization, KPI frameworks, and SLA definition? If yes, please describe how much experience in months/years and offer a brief explanation.
- Do you have experience working with data reporting frameworks and dashboards to monitor global performance? If yes, please describe how much experience in months/years and offer a brief explanation.
- Do you have experience translating data insights into measurable business outcomes including revenue growth and process efficiency improvements? If yes, please describe how much experience in months/years and offer a brief explanation.
- Do you have experience analyzing large-scale operational and revenue datasets to identify trends and inform decision-making? If yes, please describe how much experience in months/years and offer a brief explanation.
- Do you have experience using Hubspot to manage enterprise client pipelines, deal structuring, and forecasting? If yes, please describe how much experience in months/years and offer a brief explanation.
- Do you have experience working with HRIS/HXM platforms such as BambooHR? If yes, please describe how much experience in months/years and offer a brief explanation.
- Do you have experience with Microsoft Excel for pivot tables, data modeling, and financial analysis? If yes, please describe how much experience in months/years and offer a brief explanation.