Global Tier 1 Service Desk Technician
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Summary
KBR is hiring a Tier 1 Service Desk Technician as first point of contact on a global follow-the-sun IT service desk, resolving hardware, software, account, access and MFA issues via phone, chat and tickets. Work centers on ServiceNow incident/request management under ITIL and SLAs; the role is based in one of five Australian cities and requires an AGSVA security clearance.
Title: Global Tier 1 Service Desk Technician At KBR - We do things that matter. We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with …