GM/HBC Manager - Assistant
The GM/HBC Assistant Manager is first and foremost responsible for guest relations and satisfaction. He/She supports the GM/HBC Manager regarding all department duties such as ordering, merchandising, maintaining department conditions and training department clerks. He/She is responsible for assisting the Manager in leading the efficient, effective, safe, legal and profitable operations of the GM Department.
Key Responsibilities:
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When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
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Assist with interviewing, training, scheduling, performance and productivity of all GM department team members
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Assists with communication of information distribution to entire GM department
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Responsible for maintaining positive atmosphere, spirit and morale within the department
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Demonstrate effective leadership skills by managing time and delegation
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Support and execute division concepts and programs.
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Contribute in executing and meeting financial goals
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Must be attentive at all times to needs of guests and be ready and able to direct/take guest to items in question
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Must be attentive to guest flow and be flexible to move from one activity to another quickly as dictated by guests
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Ensure quality and consistent product availability and solutions to our guests
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Assist with safeguarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assets
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Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same
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Ensure department systems and processes are utilized consistently and correctly
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Collaborate with Department Manager for meetings with the department leadership team to effectively plan production and promotion goals
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Assist with the coaching and development of team members as necessary in accordance with policies and procedures with support from Department Manager and Talent Management
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Assists with coordinating the books and manuals to ensure they are kept updated
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Assists with coordinating inventory process and reporting
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Must be able to take care of all department issues in the event of the absence of the Department Manager, which would include ordering, delegating, multitasking, forecasting, prioritizing and merchandising
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Ensure that Food Safety Procedures are adhered to
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Maintain stock levels. Keep the shelves full of ad merchandise and items kept in back stock
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Ensure proper rotation procedures are being enforced
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Make sure all tags are properly placed and in good condition
Key Requirements:
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High School Diploma or equivalent
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Must be 18 years of age or older
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Minimum of one year General Merchandise experience.
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Must be able to lift up to 80 lbs on a regular basis
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Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking
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Ability to work at fast-paced, but efficient and controlled manner
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Must possess technical skills to perform basic math and computer tasks (Word, Excel, and Email)
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Ability to work and communicate with all levels of management and subordinates in a professional manner
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Must be able to work in a fast, efficient and controlled manner
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Ability to plan and organize the activities of others
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Must possess leadership skills, maturity, and technical skills
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Ability to operate all ordering and stocking equipment
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Must be flexible to work various hours/shifts, including weekends and holidays
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Ability to accept supervisory coaching related to performance, work habits and attitude
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Ability to function as a team member and get along with others
We also provide a variety of benefits including:
- Competitive wages paid weekly
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Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.