Golf Course Cart Barn/Bag Room Supervisor (Hollybrook)
Description
Role: Golf Course Cart Barn/Bag Room Supervisor
Location: Pembroke Pines, FL
Community: Hollybrook
Pay Range: $16.50 per hour
Job Type: Full Time
Typical Schedule: Day, Weekend and Weekday availability needed
Company Summary
RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.
RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:
- Integrity: we always do the right thing.
- Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
- Selflessness: more than teamwork; we are part of something special and much larger than any of us.
- Personal Relationships: we are a professional services company; people do business with people they like.
- Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
- Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
- Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.
RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.
Community Summary
Regardless of how you choose to spend your leisure time, be assured you will quickly discover that Hollybrook is the most vibrant and well-maintained community for active seniors in the area. We are located in Pembroke Pines in south Broward County, convenient to the beaches and the varied and numerous cultural possibilities of Fort Lauderdale, Hollywood, and Miami. Our location is ideal for sightseeing/overnight trips to the Florida Keys, the Everglades, the southwest Gulf coast of Florida, or even Orlando. If you choose to stay closer to home, we are lucky enough to have a full-service restaurant on site that overlooks our beautiful golf course, a theater/banquet facility for our many dinner dances and shows, and a recreation building which offers a varied range of activities to stretch your mind, body, and creative talents. We cordially invite you to make a visit to our beautiful property, and we look forward to greeting you as a new neighbor once you have discovered all that we have to offer.
Role Summary
A Golf Course Cart Barn/Bag Room Supervisor manages the daily outside operations of a golf course, ensuring members and guests receive high-level customer service, clean equipment, and smooth staging before and after their rounds. This role is responsible for the details and cleanliness of the golf cart fleet, be sure carts are full of gas or charged, and supplies are accurately stocked. You will provide unparalleled service to our members and guests.
Responsibilities
- Supervise daily team activities to ensure work is completed accurately, efficiently, and on schedule
- Assign tasks and coordinate schedules to maintain appropriate staffing and coverage
- Train, coach, and support employees on job responsibilities, procedures, and service expectations
- Ensure team members follow company policies, safety procedures, and workplace expectations
- Respond to issues and escalated concerns, referring matters to management as needed
- Greet and welcome players
- Stage carts in proper staging area prepared to service players as they arrive
- Detail staged carts in the morning as needed
- Be attentive and “ready” to service the member/guest at bag drop
- Remove golf bags from vehicles or storage room and load onto carts
- Wash range balls and towels daily
- Retrieve range balls from lake, wash and store
- Remove bags from carts and return to either the member’s/guest’s vehicle or storage area
- Return carts to storage area removing towels, pencils, score cards, tees, trash, etc. from carts and reuse appropriate items
- Wash and detail carts before parking to charge overnight
- Properly plug carts in for charging for the night
Disclaimer
This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.