Golf Player Assistant & Starter

Job Summary
The Golf Player Assistant & Starter is responsible for ensuring an exceptional experience for all customers, members, guests, and staff at Sunset Valley Golf Club. This role manages the flow of play on the course, enforces pace of play policies, and provides assistance to golfers while maintaining the club's operating standards. Additionally, the position includes starting groups on time, enforcing course regulations, and supporting daily golf operations with professionalism and courtesy.

Supervisory Responsibilities
This job has no supervisory responsibilities.

Essential Job Duties
Include, but not limited to the following. Other duties may be assigned.

• Provide excellent customer service to all customers, members, guests, and staff.
• Maintain a positive and professional attitude at all times.
• Understand and enforce the golf course Pace of Play Policy and keep accurate records using the Pace of Play worksheet.
• Manage tee times, ensuring golfers begin at their designated time and play from the appropriate tees.
• Communicate with other staff regarding group start times, cart assignments, and course flow.
• Assist golfers with questions, needs, or concerns, ensuring a smooth and enjoyable experience.
• Maintain and operate the Player Assistant cart, ensuring it is clean and charged.
• Mark hazards, fill divots, and repair ball marks during slow periods to help maintain course conditions.
• Ensure the facility remains clean, organized, and secure.
• Assist with league preparation, special events, and other club operations as needed.
• Utilize facility POS systems and operations software to assist with course management and transactions.
• Communicate any course concerns to the management team