Golf Supervisor

Change your career and join the hospitality team at Eaglewood Resort & Spa, Arbor Lodging. We're always looking for talented, driven people to enhance our team and help us deliver on our promise: exceeding our guest’s expectations. We offer a world of promising opportunities across a diverse range of career areas, all of which will engage and empower you to realize your passion, achieve greatness, and experience the rewards of making a positive impact in our guests and employee’s lives.

A job at Eaglewood Resort is unlike any other. You’ll be challenged. You’ll be inspired. And you’ll be proud. Because whatever your job is here, you’ll be part of our success and our family.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary

The Golf Supervisor is responsible for supporting the daily operations of the golf department while delivering exceptional guest experience. This position provides leadership and direction to Golf Operations team members, assists with tee sheet management, golf cart operations, player services, tournaments and outings, and ensures the golf operation is maintained to Eaglewood Resort & Spa standards.

Season: Mid-March – November (Work)

Off-Season: December – February (No Work)

Duties & Responsibilities

Guest Experience

• Provide friendly, professional service to all guests and golfers.
• Respond to guest questions, requests, and concerns promptly.
• Maintain knowledge of the golf course, tee times, resort amenities, and golf services.

Golf Operations

• Assist with daily tee sheet and golf operations.
• Coordinate golf carts, player services, bag handling, and guest areas.
• Ensure carts, equipment, and golf areas are clean, organized, and ready for guests.
• Monitor pace of play and address operational issues as needed.
• Communicate course conditions, weather concerns, and operational changes to the team.
• Follow all safety procedures and company policies.
• Supervise, train, and support Golf team members.
• Assign daily tasks based on business levels and operational needs.
• Assist with scheduling and staffing.
• Work closely with the Golf Manager, Golf Shop, Course Maintenance, Food & Beverage, and other resort departments.
• Report guest concerns, accidents, equipment issues, and other operational concerns to management.
• Assist with inventory, equipment, and departmental supplies.
• Follow all Eaglewood Resort & Spa and Arbor Lodging policies and procedures.
• Maintain confidentiality and professionalism in all employees and guest matters.