Grade Control Support Specialist

SMARTSITE | NOW HIRING GRADE CONTROL SUPPORT SPECIALIST Bring construction technology to life.

BUILD. CONNECT. SOLVE.

FULL-TIME Exempt

SALARY RANGE $68K - $82K

TEAM SmartSite

TERRITORY PA + NY

REPORTS TO Grade Control Support Manager

If you know grade control technology and love solving problems where the work actually happens, this is your kind of role. As a Grade Control Support Specialist, you’ll help customers get more from Topcon, Trimble and John Deere systems—from first setup and calibration to field troubleshooting, training and ongoing support. You’ll be the person who turns complex technology into practical results and keeps jobsites moving.

• Solve problems fast. Diagnose hardware, software, connectivity, configuration and application issues remotely and on site—then own each issue through resolution.
• Put systems to work. Set up, configure, test and calibrate 2D/3D machine control, base/rover systems, field computers and lasers.
• Support the jobsite. Assist with installations, commissioning, software and firmware updates, application testing and initial operation.
• Build customer confidence. Deliver clear, hands-on training for safe operation, routine care and basic troubleshooting across a wide range of experience levels.
• Show what’s possible. Lead demonstrations and workshops, and represent SmartSite at trade shows, customer events, schools, colleges and industry outreach programs.
• Keep the details sharp. Maintain accurate service records, system configurations, inventory, demonstrations, travel and follow-up activity.
• Work as one team. Partner with SmartSite, service, parts, sales, rental and technical teams—and escalate complex issues to manufacturers or vendors when needed.

MACHINE CONTROL 2D + 3D systems	POSITIONING GPS/GNSS • Base/Rover	FIELD TECH Computers • Lasers
PLATFORMS Topcon • Trimble • John Deere	SOFTWARE 3D-MC • Pocket 3D • TRU • MXConfig	TRIMBLE Earthworks • Siteworks