GRE/ Receptionist_for Real Estate Punawale Location

Role Summary:

The Guest Relation Executive (GRE) is responsible for welcoming guests, handling inquiries, ensuring a positive customer experience, and maintaining professional communication with clients, visitors, and internal teams.

Key Responsibilities:

• Greet and welcome clients, visitors, and walk-in customers professionally

• Handle front desk operations and visitor management

• Assist customers with basic project / property information

• Coordinate site visits and client meetings

• Manage incoming calls, emails, and inquiries

• Maintain visitor records and daily reports

• Support sales and site teams with customer coordination

• Handle customer complaints politely and escalate when required

• Ensure reception and guest areas are neat and presentable

• Follow company policies and professional etiquette