Greek Digital Trust & Safety Specialist - Sofia, Bulgaria

Workster is proud to partner with a globally recognised B2B iGaming leader to recruit a talented Greek Digital Trust & Safety Specialist for their expanding Sofia, Bulgaria operations. This is a fantastic opportunity to help foster a safe, secure, and player-focused online environment, supporting cutting-edge iGaming experiences for Greek-speaking customers across international markets.

Main Responsibilities – Digital Trust & Safety Specialist Greek iGaming Jobs Sofia

• Monitor live platform activity to proactively identify, investigate, and address suspicious or fraudulent behaviours within the gaming environment, focusing on Greek-speaking user bases.
• Analyse user reports related to account security, responsible gaming, and policy violations, delivering efficient resolutions while minimising risk and disruption to operations.
• Collaborate closely with compliance, payments, and customer care teams to manage cases of potential money laundering, bonus abuse, and unethical conduct in line with regulatory requirements.
• Utilise advanced digital tools and case management systems to document findings, gather evidence, and escalate issues as necessary for further review.
• Support player onboarding processes, ensuring proper KYC (“Know Your Customer”) and anti-fraud checks for Greek-speaking clients.
• Identify patterns or emerging threats, contributing insights to continuous improvement of trust & safety protocols and risk mitigation strategies.
• Champion a fair, inclusive, and transparent digital environment, upholding both company policies and local iGaming regulations relevant to Greece and Bulgaria.
• Participate in ongoing training sessions and team knowledge sharing to remain up to date with evolving regulatory standards in iGaming digital safety.

Required Skills & Qualifications – Greek Speaking Digital Trust Specialist Careers Bulgaria

• Fluency in both Greek and English (spoken and written) is essential; knowledge of Bulgarian is an advantage.
• Previous experience in a trust & safety, fraud detection, risk management, or compliance role within iGaming, financial services, or e-commerce is highly desirable.
• Strong analytical and investigative skills, with the ability to assess data, recognise trends, and solve complex problems.
• Familiarity with iGaming regulatory frameworks applicable to Greek markets is a distinct plus.
• Excellent communication skills and a collaborative approach to working with multicultural, cross-functional teams.
• High attention to detail, a customer-centric mindset, and a commitment to ethical conduct in a fast-paced digital environment.
• Ability to handle confidential information and make sound decisions under pressure.
• Willingness to work shifts, including evenings, weekends, or public holidays as required.

Benefits – Greek Market Digital Trust & Safety Specialist iGaming Jobs Sofia

• Competitive salary and regular performance evaluations.
• Comprehensive health insurance and wellness support initiatives.
• Flexible hybrid working options with a centrally located Sofia office.
• Access to professional development programmes, language courses, and industry training.
• Collaborative, international culture that values diversity, transparency, and mutual respect.
• Clear career progression pathways within a leading iGaming specialist focused on player safety and regulatory excellence.

Why Build Your iGaming Career in Digital Trust & Safety in Sofia?

• Contribute to a safer, more responsible iGaming landscape for millions of players—including the growing Greek market.
• Work alongside expert teams at the forefront of digital risk management and operational excellence.
• Enhance your professional profile with valuable skills in online fraud prevention, responsible gaming, and compliance.
• Enjoy a dynamic workplace and supportive leadership focused on innovation and continuous learning.

Next Steps – Apply for Greek Digital Trust & Safety Specialist iGaming Sofia

If you have a passion for digital safety, are fluent in Greek and English, and want to make a real impact in the iGaming sector, apply now to join our client’s trusted team in Sofia!