Grocery Clerk
The Belfast Community Co-op is hiring for a Grocery Clerk. The ideal candidate would be self-motivated, customer service focused, and solution oriented. Belfast Community Co-op’s mission is to bring locally sourced, reasonably priced, organic and natural products to all while fostering an environment where everyone is truly welcome.
This is a part-time (12-29 hours per week) position that requires weekend shifts with an hourly wage of $17.30 per hour.
Grocery Clerks balance general stocking duties with frequent internal and external customer service. A Grocery Clerk maintains a knowledge of department-specific and store-wide practices and ensures that the department is clean, and in compliance with health and safety standards. Grocery Clerks are attentive to customers and ensure that shoppers have a pleasant, friendly, efficient shopping experience.
ESSENTIAL FUNCTIONS
- Ensure that product is faced, rotated, stocked according to department procedures.
- Unload and receive deliveries.
- Stock and attractively display a well-balanced product mix, according to established department standards.
- Ensure proper placement of signage and shelf tags. Replace and request signage or tags as needed and/or directed.
- Repack and stock bulk items in an efficient manner following all sanitary protocols.
- Provide consistently excellent service to internal and external customers.
- Maintain a clean and safe work environment.
GENERAL EXPECTATIONS FOR ALL WORKERS
- Essential Functions of all Positions:
- Provides exceptional customer service to internal & external customers, both in person & via phone:
- Responds promptly and honestly to customer inquiries
- Greets customers with a smile and friendly demeanor
- Communicates respectfully
- Wears any required uniform (nametag, apron, chef coat, etc.) so as to be easily identifiable to customers and able to work safely (hair covering, closed toed shoes, etc.)
- Asks for help from co-workers and provides help to customers and co-workers as needed.
- Works efficiently and safely
- Takes initiative and works as a part of a team
- Approaches work with a positive attitude
- Collaborates with others to find solutions and accepts solutions once determined
- Continues to learn and develop knowledge as it relates to the position, co-op, and industry
- Demonstrates regular and dependable attendance
- Follows department procedures and SOPs