GROCERY MANAGER ON DUTY (46364)

Overall Compensation & Benefits:

• Medical, Dental, & Vision insurance packages - FT employees
• 401k plan – Employer matching
• Paid time off accruals
• 20% Employee discount
• Free Box Items for employees
• Performance reviews (60-day, 6-month, Annual)
• Quarterly Bonus*
• Happy Hour Bonus*
• Birthday Bonus*

*For more information, please contact us, and we will be happy to answer any questions about this benefit.

General Purpose: To provide Jimbo’s customers with quality products and excellent service in a clean environment, oversee store operations in the absence of the Store Manager, complete special projects as defined by the Store Manager, and support the Store Manager in achieving store goals.

Essential Duties:

• Assist Store Manager and Department Managers by enforcing all store/department policies, assist in monitoring staff breaks, minimize overtime, provide support in training new staff members, and provide input/feedback on progressive discipline and employee evaluations.
• Utilize knowledge of overall store operations and procedures for opening/closing every department to assist in the operation of the store.
• Supervise daily operations of the store; perform necessary crisis-control measures to resolve unusual situations and troubleshoot potential future situations.
• Display role model customer service within the guidelines outlined in our Customer Service Standards and ensures that all staff is doing the same and assist customers with questions that may arise.
• Promptly respond to customer assistance pages, especially from the Deli, Front End, and Meat Departments.
• Capable of performing all opening and closing duties at both the store and departmental level.
• Promote a positive atmosphere for shopping and working, and by maintaining a safe and clean working environment.
• Communicate concerns, suggestions, feedback, and ideas to the Store Manager.

Other Responsibilities:

• Properly document employee / customer incidents and complete required reports and/or property damage claims.
• Maintain the overall security of the store, and act as store security for potential criminal activity.
• Oversee equipment maintenance and problems (i.e., coolers, drains), avoiding service overtime when possible.
• Assist with key human resource functions by enforcing all store/department policies, minimizing overtime, training new employees, monitoring staff breaks, and completing documentation in a timely manner (i.e., one on one meeting, feedback for performance evaluations, disciplinary actions, and terminations).
• Attend and assist with quarterly inventories as requested.
• Assist staff members in achieving the goals of each department and the store.
• Attend scheduled Department meetings and all-store meetings.
• Know store layout/product location to refer the customer to the appropriate aisle when asked.
• Adhere to and enforce all Store policies as outlined by the Store Manager, Staff Member Handbook and Injury and Illness Prevention Plan.

Work Environment:

• Ability to work under a variety of retail conditions, including cold temperatures for extended periods of time.
• Ability to work safely around kitchen machinery and sharp knives.