Grocery Purchasing Lead - Full Time

Job Summary:

Grocery Purchasing Leads purchase, receive, price, and merchandise designated products. They provide leadership to Grocery Clerks. Grocery Purchasing Leads also assist the department manager in meeting goals for sales, margin, inventory turns, sanitation, safety, and customer service.

Duties and Responsibilities:

Essential Job Specific Duties and Responsibilities:

• In a timely manner, purchase, receive, price, and merchandise designated products through approved suppliers and in appropriate quantities.

• Communicate and document unresolved vendor issues and/or concerns to department management.

• Process returns and special orders according to established practices.

• Provide ongoing feedback to department management on customer service, safety and staff performance.

• Direct, support and prioritize duties for designated employees related to department expectations for sales and service.

• Promptly inform the IT department about changes in Point of Sale information (i.e, price changes, entry of new products/sale batches and deleting products/sale batches, internal ordering).

• Implement pricing and sign changes on the sales floor.

• Assist customers in finding product and/or information, promptly and courteously answer and accurately route phone calls, messages, and customer requests in compliance with established practices.

• As directed, move into back stock, rotate, stage, stock and/or merchandise products in accordance with shift criteria.

• Achieve WFC customer service standards for internal and external customers.

• Contribute to an inclusive, respectful, and welcoming environment to support WFC's ENDS.

Essential Organization Specific Duties and Responsibilities:

• Abide by all WFC policies and procedures.

• Engage in creating and maintaining a positive, ethical, and productive workplace that contributes to achieving progress on WFC’s ENDS.

• Follow and ensure compliance with all safety practices and policies.